Arin Jennuwat

Greet customers politely, both verbally and through body language, to create a positive impression and build trust, leading to a 20% increase in service scores. Customers were encouraged to download the store's membership app and redeem promotions based on their spending, resulting in a 30% increase in membership points. Use customer spending behavior analysis from our CRM system and customer conversations to create promotions that attract customers to spend again.

Customer Acquisition Support Staff at Siam Piwat (2023-01 – Present)

• Greet customers politely, both verbally and through body language, to create a positive impression and build trust, leading to a 20% increase in service scores.
• Customers were encouraged to download the store's membership app and redeem promotions based on their spending, resulting in a 30% increase in membership points.
• Use customer spending behavior analysis from our CRM system and customer conversations to create promotions that attract customers to spend again.
• Provide application troubleshooting services for customers, such as inability to access the app or points not being credited, as well as general issues that customers encounter while visiting the shopping mall.

Sale Representative at True Success Medical Supply (2022-01 – 2023-12)

• Responsibilities include selling Mr. Big brand bedding.
• Using customer sleep behavior analysis to increase sales resulted in a 10% increase in sales for the branch.
• Accurate inventory management helps reduce transportation costs.
• Offering comprehensive promotions and after-sales service encourages repeat purchases from customers.

Retail Representative-Multi at Wire & Wireless Co., Ltd. (2020-01 – 2022-12)

• Resolve customer issues at True shops using the CRM program, such as faulty SIM cards, network connectivity problems, damaged equipment, and bill payments.
• Analyzing customer usage data for various IT services or devices can help recommend suitable solutions, thereby increasing customer satisfaction and retaining a larger customer base.

Sales Consultant at ISUZU UNG NGUAN TAI BANGKOK (2019-01 – 2020-12)

• Responsibilities include: presenting and selling company vehicles to customers.
• Providing information and features of vehicles of interest to customers.
• Build strong relationships and maximize customer satisfaction through excellent service.

Bachelor's Degree in Liberal Arts in Communication Arts – Thailand National Sports University (2015-01 – 2019-12)