Customer Relations Officer with experience in managing both B2B and retail customers. Skilled in after-sales service, complaint handling, and cross-functional coordination. Experienced in handling service operations in alignment with SLA, as well as supporting administrative tasks including quotations, invoicing, and service contracts. Strong communication, problem-solving, and multitasking abilities with a focus on improving customer satisfaction and operational efficiency.
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Experienced in customer service and coordination, handling both B2B and retail clients with strong skills in problem-solving, cross-functional collaboration, and administrative support
Able to manage tasks end-to-end to ensure timely completion in line with SLA, with a strong interest in project administration and coordination.
Customer Relations Officer with experience in managing both B2B and retail customers. Skilled in after-sales service, complaint handling, and cross-functional coordination. Experienced in handling service operations in alignment with SLA, as well as supporting administrative tasks including quotations, invoicing, and service contracts. Strong communication, problem-solving, and multitasking abilities with a focus on improving customer satisfaction and operational efficiency.
Bachelor’s Degree in International Relations
