Chayanon Saensri

Proactive and detail-oriented IT Support Technician with a strong foundation in IT infrastructure and enterprise-level technical support. Proven ability in managing and maintaining over 2,000+ endpoints (desktops and laptops) while delivering efficient L1/L2 support. Proficient in network configuration, hardware deployment, and utilizing enterprise-grade tools such as CrowdStrike, ThreatLocker, and HCL BigFix.

Dedicated to minimizing system downtime, resolving complex issues, and providing excellent service to end-users

IT Technician at Celestica (Thailand) Limited (2023-12 – Present)

• Configured and managed network switches, LAN, and Wi-Fi systems to ensure stable connectivity
• Administered basic network configurations, including TCP/IP, DNS, and DHCP
• Performed network cabling tasks, including terminating RJ45 connectors and managing cable routing
• Managed IT asset inventory for desktops and laptops, including hardware provisioning and asset tagging
• Deployed Windows operating systems and configured settings in compliance with company security standards
• Installed and monitored security tools (Antivirus, Endpoint Protection) and conducted regular security checks
• Provided remote and on-site technical support for software installations, system maintenance, and daily troubleshooting
• Managed and supported over 2,000 desktops and laptops across the organization

IT Support at SMAT (Thailand) CO.,LTD. (2023-04 – 2023-12)

• Take care of and troubleshoot hardware and Software issues
• Assemble and maintain computers(desktops, PCs, and notebooks) to ensure they function well consistently
• Maintain basic network systems and Closed-Circuit Television (CCTV) systems
• Provide support for technology and computer-related tasks within the organization

Technician at J.I.B.COMPUTER GROUP CO.,LTD. (2020-08 – 2023-03)

• Assemble computers and install software
• Provide basic maintenance and troubleshooting
• Offer advice on care and maintenance to end-users
• Sell products and provide basic product recommendations to end-users

Diploma in Digital Business Technology – Aksorn Pattaya Technological College (2025)

Vocational Certificate in Business Computer – Prasat Industrial and Community Education College (2019)