Naruemon Thongkam

Driven and detail-oriented professional with over a decade of extensive experience in providing top-tier support as a Personal Assistant to MDs and executives, coupled with adept management in HR & General Affairs, as well as Sales & Marketing. A native Thai speaker with a flair for precise communication in English, I am poised to transition my skills into a dynamic role.

INTERNATIONAL SALES MANAGER at FOOD MACHINERY CO., LTD. (2024-05 – Present)

• Develop and implement a comprehensive international sales strategy aligned with the company's overall business objectives.
• Conduct market research and analysis to identify target markets, customer needs, and competitive landscapes.
• Set realistic sales targets and quotas for the international sales team.
• Develop and maintain a robust sales pipeline to ensure a steady flow of opportunities.
• Identify and pursue new business opportunities in target markets.
• Build and maintain strong relationships with key decision-makers in the food industry, including food processors, manufacturers, and distributors.
• Represent the company at industry trade shows, conferences, and other networking events.
• Develop and implement effective sales presentations and proposals.
• Negotiate contracts, pricing, and terms with international clients.
• Recruit, hire, train, and manage a high-performing international sales team.
• Provide ongoing coaching, mentoring, and support to the sales team.
• Motivate and inspire the team to achieve sales targets and exceed expectations.
• Monitor and analyze sales performance metrics to identify areas for improvement.
• Implement effective sales training programs to enhance the skills and knowledge of the sales team.
• Build and maintain strong relationships with existing and potential customers.
• Address customer inquiries and resolve issues promptly and professionally.
• Provide excellent customer service and support throughout the sales process.
• Identify opportunities for upselling and cross-selling.
• Oversee sales operations, including forecasting, budgeting, and reporting.
• Ensure compliance with company policies, procedures, and legal regulations.
• Collaborate with other departments, such as engineering, production, and customer service, to ensure customer satisfaction.
• Monitor market trends and industry developments to identify new opportunities and threats.

OFFICE MANAGER CUM PA TO MD at PIONEER TACKLE (THAILAND) CO., LTD. (2024-01 – 2024-04)

• Spearheaded day-to-day office operations, ensuring optimal efficiency and productivity.
• Managed administrative staff, orchestrating task delegation and fostering a cohesive work environment.
• Provided comprehensive executive support to the Managing Director, including managing calendars, appointments, and travel arrangements.
• Acted as a liaison between the MD and internal/external stakeholders, facilitating effective communication.
• Streamlined document processing and maintained meticulous electronic and paper filing systems, ensuring timely processing of documents, contracts, and agreements.
• Drafted and edited correspondence, reports, and presentations on behalf of the Managing Director.
• Supported office maintenance and renovation projects, ensuring a conducive work environment.
• Coordinated logistics operations, including import/export processes and local transportation arrangements.

OFFICE MANAGER at KUKA (THAILAND) CO., LTD. (2016-06 – 2020-12)

• Oversaw comprehensive administrative operations, including office setup, and local and international purchasing activities.
• Managed vendor relationships and negotiated contracts for goods and services.
• Orchestrated logistical aspects such as import/export, transportation, and warehouse management.
• Played a pivotal role in human resources functions, encompassing recruitment, onboarding/offboarding of employees, payroll, C&B, and organizational development initiatives.
• Provided IT setup and support, collaborating with regional IT managers for optimal solutions.
• Executed marketing initiatives, including exhibitions, seminars, webinars, and social media campaigns.
• Handled office maintenance and renovation projects, ensuring compliance with regulations.

NEW BUSINESS MANAGER AND PA TO MD at TH MARINE SERVICES CO., LTD. (2014-08 – 2016-04)

• Schedule and coordinate meetings, appointments, travel arrangements for MD and project managers
• Manage account payable and company's account for MD and chief project manager
• Facilitate communications between MD and other executives, leaders, and employees including external parties such as working facility management team and international customers
• Arrange accommodations for around 200 staff
• Translate documents, meetings, supplier information from Thai to English and English to Thai
• Source products and raw materials and build up domestic and international supplier contacts
• Maintain utmost discretion when dealing with sensitive topics
• Trained 2 administrative assistants during a period of company expansion to ensure attention to detail and adherence to company policy
• Support both business and private issues to MD
• Assist MD in researching market trends, labor sourcing, law and legislation concerning type of business and other researches require

ASSISTANT TO CFO/AR MANAGER at A.V.P. GEMS CO., LTD. (2008-04 – 2013-08)

• Developed company structure and work flow including the management of all involved parties (banks, accounting agencies, law firms, government authorities etc.)
• Assisted CFO in managing the overall project management of product campaigns
• Managed with exportation (weekly) and re-importation with the shipping department and couriers
• Issued invoices, credit notes and submitted into accounting program
• Informed sales territories of product shipments
• Consolidated and managed company's accounting
• Provided sales report to CFO
• Supported foreign investors and staffs when visiting factory in Chanthaburi
• Co-operated with all the factory and administrative sections to meet export target
• Coordinated travel arrangement including air ticket, hotel booking, transportation, travel visa for foreign investors and executive

ASSISTANT TO MANAGING DIRECTOR at THAI GEMS CO., LTD. (2003-09 – 2008-04)

• Managed administrative tasks, including meeting minutes and travel reservations for the MD.
• Supported MD in addressing operational challenges and resolving issues across departments.
• Generated sales reports and facilitated MD's personal matters with discretion and efficiency.

Bachelor's Degree in Faculty of Liberal Arts, English Major – Thammasat University (2000 – 2004)

Highschool Diploma in English-French program – Sriyanusorn Highschool (1993 – 1999)