Nutthiya Benjachotanan

Experienced customer service and sales professional with over 9 years of experience in telecommunications and client-facing roles. Strong background in customer relations, problem-solving, administrative support, and handling high-volume customer interactions in fast-paced environments. Skilled in communication, coordination and delivering excellent customer service under pressure

Sales & Customer Support Executive (Construction Materials) - M CONCRETE COMPANY LIMITED

(2025-01)

• Coordinated customer orders and delivery schedules with internal teams
• Communicated with contractors and project stakeholders regarding project requirements
• Managed documentation and order processing accurately and efficiently
• Resolved customer concerns and operational issues under time constraints
• Supported smooth workflow between sales, operations, and logistics teams

Sales Executive - Jagota Brothers Trading Co., Ltd

(2024-01 - 2025-01)

• Contacted hotel, restaurant, department store, school, and wholesale clients
• Identified new customers and expanded potential sales channels
• Managed sales operations to achieve targets
• Planned and executed promotional activities for client groups
• Handled high-volume customer interactions in a fast-paced service environment
• Resolved customer complaints and provided effective service solutions
• Achieved sales and service KPIs consistently
• Performed cross-selling and up-selling of telecommunications products and services
• Managed daily service operations and administrative tasks
• Maintained strong customer relationships through professional communication and support

Sales Consultant - Toyota Thaiyen Co.,ltd

(2023-01 - 2024-01)

• Meeting and greeting customers who enter the sales lot or dealership in a welcoming and helpful way
• Helping customers sort out and process their financing and purchase options based on their specific situation
• Persuading customers to buy a vehicle in a way that leaves them feeling good about their choice

Sales and service officer - Advanced Wireless Network

(2016-01 - 2023-01)

• Handled high-volume customer interactions in a fast-paced service environment
• Resolved customer complaints and provided effective service solutions
• Achieved sales and service KPIs consistently
• Performed cross-selling and up-selling of telecommunications products and services
• Managed daily service operations and administrative tasks
• Maintained strong customer relationships through professional communication and support

Bachelor of Art - English Major - Nakhon Ratchasima Rajabhat University (2012-01 - 2016-01)

Foreign language - St.Mary Business Administration College (2009-01 - 2012-01)