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Nicoleta Silivestru

CUSTOMER SERVICE · HOSPITALITY · CLIENT RELATIONS

Yetenek
Dartford, Kent, United KingdomÜyelik tarihi 8 Ekim 2026
Customer service
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Customer service

Hakkında

Customer-focused professional with experience in hospitality, retail and client services. Currently studying psychology and seeking a guest-facing role in an international environment.

Deneyim

Fulfilment Associate - Amazon - United Kingdom

(2025-09)

  • Support daily fulfilment activities, following operational, quality and safety procedures.
  • Collaborate with colleagues to complete tasks accurately within a busy environment.

Beautician - Vida Salon - United Kingdom

(2019-10 - 2020-09)

  • Provide beauty services with attention to client preferences and individual needs.
  • Maintain a welcoming workspace and appropriate hygiene standards.

Bartender - Gesaco - Romania

(2019-07 - 2019-08)

  • Prepare and serve drinks with friendly, attentive customer service.
  • Support an organised bar environment throughout service.

Bartender - Gesaco - Romania

(2015-12 - 2016-02)

  • Prepare and serve drinks with friendly, attentive customer service.
  • Support an organised bar environment throughout service.

Barber / Beautician - Era Design - Romania

(2017-07 - 2018-05)

  • Provide barbering and beauty services tailored to client preferences.
  • Develop positive client relationships through attentive communication.

Retail Assistant - Era Design - Romania

(2016-12 - 2017-03)

  • Assist customers with product enquiries and purchasing decisions.
  • Support product presentation and daily retail activities.

Eğitim

BSc (Hons) - Psychology - Arden University, United Kingdom (2022-09)

Diploma - Social Media Marketing - University of West London, United Kingdom (2021-09 - 2022-07)

Vocational Studies - Tourism & Food Services - Colegiul Economic „Delta Dunării”, Tulcea, Romania (2012 - 2015)

Beceriler

CUSTOMER SERVICEHOSPITALITYCLIENT RELATIONS

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