Nicoleta Silivestru
CUSTOMER SERVICE · HOSPITALITY · CLIENT RELATIONS
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Hakkında
Customer-focused professional with experience in hospitality, retail and client services. Currently studying psychology and seeking a guest-facing role in an international environment.
Deneyim
Fulfilment Associate - Amazon - United Kingdom
(2025-09)
- Support daily fulfilment activities, following operational, quality and safety procedures.
- Collaborate with colleagues to complete tasks accurately within a busy environment.
Beautician - Vida Salon - United Kingdom
(2019-10 - 2020-09)
- Provide beauty services with attention to client preferences and individual needs.
- Maintain a welcoming workspace and appropriate hygiene standards.
Bartender - Gesaco - Romania
(2019-07 - 2019-08)
- Prepare and serve drinks with friendly, attentive customer service.
- Support an organised bar environment throughout service.
Bartender - Gesaco - Romania
(2015-12 - 2016-02)
- Prepare and serve drinks with friendly, attentive customer service.
- Support an organised bar environment throughout service.
Barber / Beautician - Era Design - Romania
(2017-07 - 2018-05)
- Provide barbering and beauty services tailored to client preferences.
- Develop positive client relationships through attentive communication.
Retail Assistant - Era Design - Romania
(2016-12 - 2017-03)
- Assist customers with product enquiries and purchasing decisions.
- Support product presentation and daily retail activities.
Eğitim
BSc (Hons) - Psychology - Arden University, United Kingdom (2022-09)
Diploma - Social Media Marketing - University of West London, United Kingdom (2021-09 - 2022-07)
Vocational Studies - Tourism & Food Services - Colegiul Economic „Delta Dunării”, Tulcea, Romania (2012 - 2015)

