Carolyn

International Sales Representative at Total Technologies, Ltd. (2024-12 – Present)

International sales role managing client accounts and handling full sales cycles including lead generation, quotations, negotiation, and order fulfillment.

• Developed new business through cold emailing and outbound / inbound prospecting
• Managed international client accounts and maintained long-term relationships
• Advised clients on solutions based on technical requirements
• Handled full sales cycle from lead generation to closing, including RFQs, quotations, negotiation, and order fulfillment
• Coordinated lead time (LT) and production schedules with internal teams
• Collaborated with engineering and production teams to align product specifications with client requirements
• Ensured smooth order fulfillment and customer satisfaction to close deals

Marketing Executive Intern at Pataw Co., Ltd. (2023-06 – 2023-09)

Marketing internship planning and executing campaigns for local businesses, managing social media content, and designing chatbot flows.

• Planned and executed marketing campaigns for local businesses in my hometown
• Created and managed Facebook content to increase engagement with A/B testing
• Designed chatbot flows to improve customer interaction and campaign performance using LINE Official Account
• Organized online courses and physical workshops to enhance local community participation
• Built and launched a tourism website using WordPress, from initial structure to final content (Go Keelung)

Cultural Tour Guide (Contract Part-time) at Taiwan Mandarin Institute (2022-10 – 2023-03)

• Led cultural tours for international students in Taipei

Gap Year at Working Holiday (IEC) (2023-09 – 2024-09)

Gap year experience through International Experience Canada working holiday program

Bachelor of Arts in English – National Chengchi University (2019-09 – 2023-06)