陳辰至（Noddy）

Results-oriented Account Manager with 5+ years of combined B2B/B2C sales and client relationship experience. Experienced in managing 200+ U.S. B2B accounts, driving 40%+ YoY revenue growth and maintaining a 95%+ retention rate through consultative upselling and data analysis. Proficient in Salesforce, NetSuite, and logistics operations. Native in Mandarin, C2-Fluent in English (TOEIC 970), and conversational in French (B1).

Account Manager at Fanale Drinks (2025-01 – Present)

• Portfolio Management: Strategically manage over 200 cross-regional core accounts across the East and West Coasts of the U.S., maintaining long-term B2B relationships in a high-frequency trading environment.
• Revenue & Retention Growth: Achieved 40%+ YoY business growth and maintained a 95%+ client retention rate through market data analysis, product mix optimization, and consultative upselling.
• Supply Chain Optimization: Coordinate deeply with the operations team to monitor the full order lifecycle, from inventory allocation to international shipping, ensuring 100% on-time delivery.
• System Expert: Utilize Salesforce, NetSuite, and InSitu for precise client segmentation, sales forecasting, and order process optimization

Sales Coordinator at Straight Forwarding Inc. (2024-01 – 2025-01)

• International Client Relations: Directly resolved large-scale transportation issues and terminal delivery exceptions for U.S. B2B and B2C clients.
• Operational Liaison: Served as the critical bridge between sales and warehouse departments, ensuring 100% data synchronization between order demand and inventory status.
• Execution Under Pressure: Maintained high productivity and immediate response times in a fast-paced, cross-timezone remote environment.

Sales Executive at Nan Shan Life Insurance (2020-01 – 2024-01)

• Achieved sales goals for 4 consecutive quarters and managed a portfolio of 100+ clients.
• Successfully acquired 40 new clients within a single month.
• Negotiated contracts to increase long-term customer loyalty and retention

English Tutor (2019-01 – 2024-01)

• Provided personalized curriculum for 20+ students, significantly improving TOEIC, TOEFL, and university entrance exam scores

Bachelor's in Foreign Languages and Applied Linguistics – National Taipei University (2019-01 – 2024-01)

Exchange Program in International Business Management – HEG (Haute école de gestion de Genève), Switzerland (2022-01 – 2023-01)