Даниил Литовченко

Results-driven Sales and Account Management professional with 3+ years of experience across sales, customer support, account management, and financial services. Experienced in high-volume customer communication, lead qualification, consultative selling, objection handling, CRM, and Excel. Proven ability to work against sales targets, with performance reaching 130% of target and experience handling approximately 400 customer interactions per day.

Account Manager at Betway / 1XBET (2023-07 – 2024-03)

• Managed approximately 400 customer interactions per day in a high-volume remote customer environment.
• Handled up to 100 customer interactions per hour during peak periods while maintaining clear and professional communication.
• Worked toward a monthly target of 40 customers and frequently achieved the required target.
• Acquired 61 customers in a single month, exceeding the monthly target by 52.5%.
• Identified customer needs, provided account support, resolved issues, and recommended relevant services.

Sales Representative at Vitol Sales (2024-08 – 2026-02)

• Consistently achieved 90–130% of monthly sales targets in a target-driven environment.
• Worked with an average monthly target of 15 sales/leads, depending on business requirements.
• Managed sales with an average deal value of approximately €1,500–€2,000.
• Achieved 130% of the monthly target in the strongest-performing month, generating 21 leads.
• Managed the sales process from initial contact and needs analysis through presentation, objection handling, and closing.
• Maintained professional customer relationships and provided support throughout the sales process.

Stock Broker at Trafigura Group (2026-02 – 2026-07)

• Managed a lead pipeline of approximately 200 leads and converted qualified prospects into client transactions.
• Closed an average of 12 deals per month against a target of 20 deals.
• Handled transactions with an average deal value of approximately $5,000–$10,000.
• Achieved up to 15 deals in the strongest-performing month, with average target achievement of approximately 80%.
• Used CRM systems and Microsoft Excel to manage leads, track customer information, monitor sales activity, and maintain accurate records.
• Communicated with clients throughout the sales process, identified needs, presented relevant solutions, and handled objections.