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Experienced operations leader with nearly 9 years in management, specializing in HR functions such as payroll processing, recruiting, onboarding, staff training, and regulatory compliance. Adept at building strategic partnerships, mentoring teams, and optimizing processes. Seeking to transition into a dedicated HR role to leverage strong organizational and people management skills for impactful employee and business outcomes.

Director of Operations at Va vendors food services (2025-07 – Present)

• Served as HR point of contact for 40+ employees, addressing HR-related questions and concerns
• Processed payroll and ensured timely, accurate payments for all staff
• Managed onboarding process for new hires, including orientation and documentation
• Created and posted job ads on hiring platforms to attract qualified candidates
• Maintained detailed electronic records for all employees and business files
• Processed applications for business licenses and permits, ensuring regulatory compliance
• Coordinated with event spaces for catering and set-up logistics
• Acted as main point of contact for festivals and events, managing staffing and operations
• Scheduled meetings and ensured all deadlines were met
• Scheduled travel arrangements
• Calendar management-meeting, appointments, events

Office Administrator/Recruiter at Wright of virginia (2024-10 – 2025-07)

• Managed recruitment and hiring processes for the Richmond location
• Reviewed resumes and coordinated phone and in-person interviews
• Conducted onboarding for new employees
• Scheduled training classes, drug screenings, and background checks, and tracked results
• Maintained employee files and certifications
• Processed payroll and managed PTO requests and leave of absence documentation

Operations Manager at Party Perfect Event Rentals (2023-02 – 2025-07)

• Managed daily employee schedules and meetings, ensuring optimal staffing levels
• Tracked employee attendance and addressed attendance issues promptly
• Developed and implemented new employee orientation and training programs
• Recruited, onboarded, and terminated employees as needed
• Led employee reviews, team meetings, and disciplinary actions
• Analyzed operations for cost-saving opportunities and process improvements
• Prepared standard operating procedures (SOPs) for various departments
• Oversaw safety and cleanliness of daily operations
• Served as point of contact for event set-up and day-of-event coordination

Department Manager at Party Perfect Event Rentals (2018-09 – 2023-02)

• Maintained a clean and safe work environment in the warehouse
• Checked accuracy and quality of orders for deliveries
• Scheduled shifts and managed staffing needs
• Maintained accurate inventory records and ordered supplies as needed

Emergency Communications Dispatcher at Henrico County (2017-07 – 2018-09)

• Graduated from Emergency Communications Academy, demonstrating strong attention to detail and ability to learn quickly

Technical school – Kee Business College (2006-04 – 2007-10)

High school diploma – Panama City Christian School (1999 – 2003)