Abenezer Fissha

Rebuilt the team's weekly sales report in Excel using Power Query and PivotTables, cutting manual prep from 3 hours to 30 minutes per week. Reconciled transaction records across two systems, surfacing a recurring data-entry discrepancy that prompted a process change adopted by the 8-person team. Wrote step-by-step documentation for the weekly reporting process now used to onboard new hires, reducing repeat questions to supervisors.

Service Advisor at LGB Auto (2025-06 – Present)

• Rebuilt the team's weekly sales report in Excel using Power Query and PivotTables, cutting manual prep from 3 hours to 30 minutes per week.
• Reconciled transaction records across two systems, surfacing a recurring data-entry discrepancy that prompted a process change adopted by the 8-person team.
• Wrote step-by-step documentation for the weekly reporting process now used to onboard new hires, reducing repeat questions to supervisors.

Operations Lead at Management Information Systems Association (2025-09 – 2026-05)

• Tracked event attendance across 12 events in Google Sheets and used the trend to shift $500 of the semester budget toward the highest-turnout format.
• Partnered with 4 committee leads to gather requirements for a shared tracker, then built and maintained it through the semester.

Volunteer, Youth Program at St. Gabriel Mekane Rama Ethiopian Orthodox Church (2023 – Present)

Community Organization

• Coordinated logistics for an event serving N attendees, managing signups, vendor scheduling, and a [$X] budget in Google Sheets.

B.S. in Business Administration, Concentration in Management Information Systems – San José State University (2028-05)