IT Business Analyst
Send a job offer directly to this candidate
I’m a motivated and adaptable professional with a growing background in technology, business analysis, and public‑sector processes. I enjoy solving problems, improving workflows, and helping teams operate more efficiently. My experience spans customer-facing roles, administrative support, and technical environments, giving me a well‑rounded perspective on how organizations function.
I’m currently focused on expanding my career in the Bay Area, especially in roles that blend analysis, operations, and technology. I bring strong communication skills, a collaborative mindset, and a willingness to learn quickly in fast‑moving environments. I’m at my best when I’m supporting teams, breaking down complex information, and contributing to meaningful projects.
Outside of work, I’m always exploring new tools, learning new skills, and staying curious about how technology shapes the world around us. I’m open to networking, new opportunities, and connecting with professionals who share similar interests.
I’m an Information Technology Associate and Business Analyst with over six years of experience supporting large, regulated organizations including PG&E, Kaiser Permanente, and Walmart. My background spans business process analysis, system support, technology governance, and cross‑functional coordination. I specialize in documenting workflows, analyzing operational and compliance requirements, supporting system enhancements, and preparing clear technical documentation for both technical and non‑technical audiences.
Across my roles, I’ve consistently been the person who brings structure to complex processes — whether that’s mapping business workflows, coordinating incident resolution, supporting audits, or translating user needs into actionable requirements. I’m comfortable working with enterprise systems, managing requests, validating system changes, and collaborating with engineering, legal, compliance, and business teams.
My experience gives me a strong foundation in research, data analysis, stakeholder communication, and process improvement. I’m now focused on applying my analytical and operational strengths to mid‑level roles in the Bay Area, especially those that blend technology, business analysis, and organizational support.
Master of Science in Project Management
