Abisola Akingbade

Results-driven Dental Practice Leader with over 4 years of experience in optimizing dental office operations and driving practice growth. Proven ability to manage front desk, administer insurance verification, and coordinate patient scheduling to enhance patient experience and revenue. Skilled in presenting comprehensive treatment plans and fostering patient trust.

Office Manager - Dental Depot - The Colony

(2025-08)

• Orchestrated front desk operations, efficiently greeting visitors and directing inquiries to enhance patient experience.
• Administered insurance verification and eligibility processes, improving revenue collection and minimizing claim denials.
• Monitored key performance indicators (KPIs) to optimize collections and reduce outstanding balances.
• Coordinated patient scheduling and appointment reminders, streamlining workflow and minimizing patient wait times.
• Presented comprehensive treatment plans, educating patients on restorative dentistry, crowns, endodontics, periodontal therapy, and implants.

Combat Medical Specialist - Texas National Guard - Grand Prairie

(2023-04)

• Spearheaded healthcare operations in dynamic, high-pressure environments, prioritizing patient needs, optimizing team workflow, ensuring accurate documentation, and maintaining compliance with healthcare standards.
• Collaborated with physicians, physician assistants, and multidisciplinary healthcare teams to improve patient care coordination, resolve issues efficiently, and foster effective communication across clinical operations.
• Administered first aid and emergency medical care during rigorous training exercises.
• Assisted in triaging injuries effectively in high-pressure scenarios.
• Conducted health assessments and monitored soldiers' medical readiness.

Assistant Office Manager - Tooth HQ - Carrollton

(2024-04 - 2025-08)

• Streamlined insurance verification, treatment coordination, revenue collection, and claims management processes.
• Trained new administrative staff on office protocols and software applications, enhancing operational efficiency.
• Facilitated new employee onboarding, conducted interviews, and administered benefits, strengthening HR functions.
• Directed daily operations of a high-volume periodontal and oral surgery practice, optimizing staff workflow and patient scheduling.

Treatment Coordinator - UT School of Dentistry - Houston

(2020-08 - 2023-04)

• Enhanced treatment acceptance rates by cultivating patient trust and clearly articulating clinical benefits.
• Facilitated financial consultations, clarifying treatment estimates, insurance benefits, and financing options for patients.
• Coordinated complex treatment schedules to optimize appointment availability and ensure consistent patient flow.
• Presented comprehensive treatment plans, educating patients on restorative dentistry, crowns, endodontics, periodontal therapy, and implants.
• Managed patient charts, treatment plans, and scheduling in Open Dental, ensuring accuracy and compliance.

Bachelor of Science - Biomedical Sciences - Texas A&M University

MBA - Business - University of Maryland Global Campus