ADam Houmiel
ServiceNow
Talent
Ogdensburg, City of Ogdensburg, St. LawrenceMember since November 1, 2023
·
Hire this person
Send a job offer directly to this candidate
About
ServiceNow Certified System Administrator
BS, AAS, AAS, AS
Veteran - 10 Years USAF
Experience
- Acquired CSA certification Oct 2023
- 16-week cohort-based learning program, enhancing collaborative skills and customizing ServiceNow for organizational needs.
- Gained expertise in ITIL, ServiceNow Administration, Implementation, and JavaScript, ensuring secure user access and permissions.
- Developed proficiency in JavaScript for complex ServiceNow implementations. Optimize processes for tracking, resolving, and preventing IT issues.
- Applied ITIL practices to ServiceNow administration and real-world scenarios, automating workflows for enhanced operational efficiency and reducing manual work.
- Performed regular system maintenance tasks, including updates, patches, and performance tuning, to ensure the ServiceNow platform operates smoothly and remains up-to-date.
Education
SUNY Potsdam
Potsdam, NY
BS, Biology
Comm College of the Air Force
Montgomery, AL
AAS, Education and Training Management
AAS, Aircraft Structural Maintenance Technology
Jefferson Comm College
Watertow, NY
AS, Mathematics and Science
