ServiceNow Specialist
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An experienced and highly dedicated senior information technology manager specializing in ServiceNow with comprehensive expertise in SDLC management, requirements definition, project management, resource allocation, automation solutions, and change management. Focuses on the big picture, filling in the gaps to create clarity and efficiency. Excels at creating clear roadmaps and setting achievable targets.
Taps into the perspective of staff and management alike to deliver results more efficiently and in alignment with company vision and goals. Works to optimize workflows and enhance user experience by wearing multiple hats within an IT practice.
IT Product Manager | ServiceNow | ITSM | CMDB | Automation