Akshay Shinde
IT Support / Desktop Support Engineer | Networking (IP, DNS, DHCP, VLAN) | Troubleshooting
Talent
Navi MumbaiMember since April 25, 2026
Hardware & Software TroubleshootingWindows OS Installation & ConfigurationRemote Support (AnyDesk, TeamViewer)IP AddressingDNSDHCPAnyDeskTeamViewerCommand PromptCommunication skillsTime Management
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Hardware & Software TroubleshootingWindows OS Installation & ConfigurationRemote Support (AnyDesk, TeamViewer)IP AddressingDNS
About
Dedicated IT Support Professional with hands-on experience in desktop troubleshooting, OS installation, and remote user support. Committed to maintaining system uptime and ensuring user satisfaction.
Experience
Desktop Support Engineer at CMS IT Service Pvt. Ltd. (2023-01 – 2023-09)
End-to-end technical support for hardware and software issues
- Provided end-to-end technical support for hardware and software issues
- Installed and configured Windows OS and applications
- Delivered remote and on-site support to users
- Troubleshot system and network-related problems efficiently
- Ensured system uptime and resolved user issues quickly
Education
B.E. in Electronic & Telecom. Engg. – A C Patil college of Engineering (2023-08 – 2026-05)
Diploma in Computer Engineering – Rajendra Mane Polytechnic, Ambav (2022 – 2022)
X - SSC – Acharya Javadekar Vidyalaya, Vilye (2019 – 2019)
Skills
IT Support / Desktop Support EngineerNetworking (IPDNSDHCPVLAN)Troubleshooting
