Network/desktop support technician
Request a quote with no obligation
I am a network/desktop support technician
over 15 years of experience in technical support, network management,
and IT administration. Adept at diagnosing and resolving complex software, hardware, and network issues both remotely and on-site. Proficient in managing and configuring Microsoft 365 and Intune environments, leading system migrations, and providing exceptional customer service.
Strong background in firewall and security management, with hands-on experience in configuring and monitoring various security platforms. Fluent in English, Portuguese, and Spanish, with excellent problem-solving, critical thinking, and communication skills. Committed to delivering high-quality IT solutions and enhancing organizational efficiency.
ITIL Foundation - Jan 2013
Linux Essentials - Oct 2023
CompTIA A+ - Mar 2024 — Mar 2027
Azure Fundamentals - Apr 2024
