Alejandra F

Accomplished, outgoing, and professional bartender and fine dining server with 5+ years of experience, skilled in time management, product and service promotion, and social perceptiveness. Courteous and astute, providing high quality experiences to every guest that walks in, delivering exceptional service in fast-paced environments. Skilled in mixology, inventory management, and utilizing point-of-sale (POS) systems.

Proven ability to build rapport with guests, increase sales through upselling, and maintain a clean, safe, and efficient bar and dining area.

Head Bartender - Totem Beach - Hollywood, FL

(2026-01)

• Manage bar and dining room operations in a fast-paced environment
• Consistently updating inventory
• Responsible for stocking up all beer/wine coolers, liquors, drink baches, garnishes, and syrups
• Increased sales by effectively upselling plates and drinks, specials and pairing beverages with menu items
• Collaborated with kitchen and waitstaff to ensure smooth and timely service
• Expertly mixed and served a wide variety of dishes, alcoholic and non-alcoholic beverages

Server & Bartender - SR Miche - Hollywood, FL

(2025-03 - 2026-01)

• Manage bar and dining room operations in a fast-paced environment
• Increased sales by effectively upselling plates and drinks, specials and pairing beverages with menu items
• Collaborated with kitchen and waitstaff to ensure smooth and timely service
• Expertly mixed and served a wide variety of alcoholic and non-alcoholic beverages

Server - Sea Grill Estiatorio - North Miami Beach, Florida

(2022-06 - 2023-07)

• Maintained extensive knowledge of 50+ dishes, cocktails, spirits and wine, including flavor profiles, cooking methodology, and ingredients origin to promptly and thoroughly answer patrons' questions
• Maintains polite and professional demeanor to patrons encouraging inquiries and order placements
• Prepare tables, roll silverware, and expertly polish glassware for optimal presentation
• Maintain smooth and efficient flow of guests into and out of assigned sections
• Monitored customer movements and quickly cleared empty tables for future guests
• Checked identification to confirm legal drinking age for all customers
• Managed and replenished bar inventory, including spirits, mixers, and glassware
• Multitasking, problem-solving, customer service, communication, time management
• POS systems, cash handling, inventory management, specific cocktail techniques

Bartender - Sea Grill Estiatorio - Coral Gables, Florida

(2019-03 - 2022-06)

• Greeted patrons, took food and beverage orders, and made recommendations to enhance guest satisfaction
• Continually provided exceptional service by being knowledgeable and accommodating while managing multiple table guests, ensuring a positive experience
• Regularly cleans and sanitize the bar area, lockers refrigeration, and storage areas
• Maintain updated knowledge of all menu items and wine/liquor brands
• Helped maintain monthly and annual inventory logs

Hostess - Cviche 105 - Aventura, FL

(2018-02 - 2019-03)

• Greeting and welcoming guests, manage waiting lists, and escort customers to their tables
• Manage reservation systems, create seating charts, and coordinate seating to optimize table turnover and flow
• Answer phone calls, respond to guest inquiries, and communicate with other staff (servers, kitchen, management) about guest needs and table status
• Handle guest complaints and issues professionally, ensuring guest satisfaction
• Keeping the host area clean and organized, assisting servers during busy times, and ensuring dining areas are tidy