Receptionist - Primary Care - Teaneck, NJ
(2024-05 - 2024-08)
- Greeted patients and checked them in for appointments
- Answered high-volume phone calls and scheduled appointments
- Verified insurance information and updated patient records
- Collected co-pays and processed payments
- Managed daily appointment calendar and coordinated provider schedules
- Assisted patients with forms, referrals, and general questions
Customer Service - A Little Cake bakery - Park Ridge, NJ
(2020 - 2022)
- Answered phone calls and assisted customers with questions and orders
- Met with customers to design custom cakes and discuss themes, flavors, and decorations
- Provided price quotes for cakes, pastries, and special orders
- Entered orders accurately and made sure details were correct for the baking team
- Served customers at the counter and handled cash and card payments
- Prepared and packaged baked goods for pickup
- Restocked displays and kept the bakery cases looking clean and appealing
- Maintained a clean and organized front-of-house area
