Alexis Riley

Results-driven Project Manager with a background in mechanical engineering technology and hands-on experience in manufacturing and operations. Proven ability to coordinate machinery-related operations, serve as a customer point of contact, and manage procurement using SAP. Skilled in collaborating with cross-functional teams to achieve performance objectives and drive continuous improvement.

Seeking to leverage leadership, problem-solving, and technical expertise to contribute to operational efficiency and customer satisfaction.

Mechanical Technician Apprentice - GD a Coesia Company - Richmond

(2021-09 - 2021-12)

• Assembled and tested electrical and mechanical equipment, ensuring adherence to quality and performance standards.
• Supported the stabilization of manufacturing processes to optimize machine performance.
• Maintained an organized production area and managed the movement of parts and materials from stock.
• Collaborated with engineers to enhance product functionality and translate design concepts into functional solutions.
• Worked with production personnel to identify and resolve manufacturing and assembly issues, contributing to efficient operations.

AT&I Administration and Planning - GD a Coesia Company - Richmond

(2021-12 - 2022-03)

• Managed customer and branch invoicing, maintaining accurate financial records.
• Prepared backup documentation to ensure efficient recordkeeping, audit readiness, and administrative compliance.

Project Manager - GD a Coesia Company - Richmond

(2022-03)

• Spearheaded coordination of machinery-related operations and served as the primary point of contact for customer inquiries regarding technical support and equipment.
• Partnered with technicians and cross-functional teams to establish and achieve short-term and long-term performance objectives, fostering operational efficiency and continuous improvement.
• Leveraged SAP software for procurement of parts and materials essential for equipment maintenance and customer projects.
• Liaised with the company's headquarters in Italy to procure components, coordinate technical solutions, and ensure timely fulfillment of customer requirements.
• Applied strong leadership, communication, and problem-solving skills to facilitate effective team collaboration, ensure smooth operations, and maintain high levels of customer satisfaction.

Master of Science - Project and Operation Management - Southern New Hampshire University (2024-01 - 2025-12)

Bachelor of Science - Mechanical Engineering Technology - Virginia State University (2017-01 - 2021-12)