Allah Shabazz El

Application Support & Cloud Engineer with 8+ years of experience in Linux administration, DevSecOps, and privileged-access management. Skilled in Tenable-based vulnerability management, automation, and multi-cloud security (AWS / Azure / Kubernetes). Bilingual (English/Spanish) professional with a strong track record of client-facing support, translating complex technical concepts for diverse audiences, and delivering exceptional customer service across global teams.

Proven veteran leader with mission-driven focus and hands-on delivery across secure infrastructures.

Privileged Access Management Engineer (L1/L2) - PwC Global - Remote

(2022-02)

• Implemented global PAM strategy using HashiCorp Vault and AWS Secrets Manager, reducing insider-threat risk by 45%.
• Automated provisioning workflows via Terraform & Python; integrated with ServiceNow for ticket-driven access management.
• Partnered with Tenable teams on vulnerability tracking, remediation prioritization, and compliance reporting.
• Served as primary bilingual (English/Spanish) technical liaison for Latin American clients and stakeholders — delivered clear, empathetic communication that improved client satisfaction scores and accelerated issue resolution.
• Translated complex security policies and incident communications into plain language for non-technical Spanish-speaking customers, reducing escalation rates and strengthening client trust.

Linux System Administrator - Jewelercart - New York, NY

(2018-03 - 2022-02)

• Managed 200+ Linux servers; maintained 99.8% uptime across production environments.
• Deployed Tenable Nessus for continuous vulnerability scanning and patch prioritization.
• Automated maintenance tasks reducing manual operational effort by 30%.
• Provided bilingual (EN/ES) technical support to end users and vendors, ensuring clear communication and swift resolution of service requests.

IT Security Analyst - Synchronoss Technologies Intl - Remote

(2016-06 - 2018-03)

• Led risk assessments and incident response engagements in accordance with NIST standards.
• Used Tenable.io for continuous vulnerability monitoring across enterprise environments.
• Delivered bilingual security awareness training (English & Spanish) to 200+ staff members, raising compliance rates by 25% and improving overall security posture.
• Acted as primary point of contact for Spanish-speaking stakeholders during security incidents, providing real-time translation and clear guidance under pressure.

Team Leader - U.S. Army

• Directed teams in mission-critical operations with discipline, precision, and adaptability under pressure.