Allan Gilmore

Dedicated and meticulous Service Technician with over four years of experience maintaining high-end luxury residential properties. This experience includes a strong foundation in electrical theory, including AC/DC, digital circuitry, and schematics. Proven ability to diagnose and resolve complex electrical, HVAC, plumbing, and appliance issues under tight deadlines while delivering exceptional customer service to discerning residents.

Military-bred discipline, OSHA-certified safety practices, and a proactive approach to preventative maintenance are combined to consistently achieve zero-incident records and high resident satisfaction.

Service Technician - Morgan Properties

(2022-01 - 2026-06)

• Diagnosed and repaired electrical faults (breakers, GFCI outlets, lighting, digital thermostats) across a 250+ unit luxury property, restoring power safely within SLA targets.
• Performed 15–20 work orders daily, prioritizing emergency calls (electrical shorts, water heater failures, AC outages) with a 100% safety record and zero repeat complaints.
• Executed comprehensive preventative maintenance on building systems, including HVAC units, fire alarm control panels, emergency generators, and commercial kitchen equipment.
• Managed full "make-ready" turnovers for vacant units—conducting complete electrical inspections, appliance testing, plumbing fixture overhauls, and finish carpentry to uphold luxury brand standards.
• Interfaced directly with high-net-worth residents, translating technical repair issues into clear, reassuring language—maintaining a 95%+ satisfaction rating on quarterly surveys.
• Coordinated with property management and external electrical contractors for capital improvements, code-compliance inspections, and breaker-panel upgrades.

Solar Energy Panel Installer

(2021-09 - 2021-12)

• Assessing locations to ensure they are suitable for solar panels.
• Measuring up areas for installation.
• Adjusting building surfaces so panels fit and are adequately supported.
• Installing and maintaining solar panels on homes & business premises.
• Connecting solar panels to an electrical system.
• Grounding electrical equipment and checking wiring.
• Adhering to strict health and safety guidelines.
• Performing maintenance checks and fixing solar panels.

Cannon Crew Member - US Army

(2014-04 - 2017-08)

• Providing ongoing support to infantry and tank units.
• Operated electronic communications equipment to ensure secure transmissions.
• Participated in reconnaissance operations & identifying target locations.
• Conducted preventative maintenance on a fleet of tracked vehicles, to ensure the smooth running of the detachment.
• Installed and upgraded newly developed computer software for the M109A6 Paladin Digital Control System.
• Passed monthly Command Inspections on mission critical equipment resulting in zero loss and zero damage for three consecutive years.
• Conducting, weekly, monthly, and annual meetings as a Safety Officer, resulting in zero incidents for three consecutive years.

Technical Diploma - Electrical Technology - South Louisiana Community College (2021)

Certification - EPA Section 608 - Residential and Light Commercial HVAC/R Systems - Blue Cliff College (2020)

Program - Renewable Energy & Communications Tower Technician Program - Airstreams Renewables, Inc. (2017)