Allison Montgomery

Skilled sales associate with 1+ years of experience providing exceptional customer service, driving sales growth, and maintaining a clean and organized work environment. Proficient in cash handling, inventory management, and upselling techniques. Possesses extensive knowledge of menu offerings and product knowledge. Strong communication and time management skills. Fluent in English. Reason for work gap is due to family emergency that needed to be taken care of for a while.

Willing to relocate to: Tacoma, WA. Authorized to work in the US for any employer.

Fast Food Cashier - Jack in the Box - Seattle, WA

(2016-01 - 2017-12)

used to help people get their cravings satisfied

• Provided fast and friendly service to customers, ensuring a positive dining experience
• Efficiently took customer orders and accurately entered them into the POS system
• Maintained cleanliness of work area, including wiping down counters, tables, and equipment
• Prepared food items according to established recipes and portion sizes
• Managed cash transactions with accuracy and integrity, handling large volumes of cash daily
• Closely followed all safety and sanitation procedures to ensure food quality and prevent accidents or injuries
• Collaborated with team members to meet customer needs in a fast-paced environment
• Demonstrated strong knowledge of menu items, ingredients, allergens, and special dietary requirements
• Served as a brand ambassador by providing excellent customer service at all times
• Maintained inventory levels by restocking supplies as needed throughout shifts
• Fulfilled special requests from customers such as modifications to menu items or dietary restrictions
• Suggested upsells or add-ons to increase sales revenue per transaction
• Prioritized tasks effectively during busy periods while maintaining high-quality service
• Worked collaboratively with kitchen staff to ensure timely preparation of orders
• Demonstrated exceptional time management skills by consistently meeting delivery deadlines for takeout orders
• Maintained a clean dining area by promptly clearing tables after each use
• Increased efficiency in the drive-thru line by implementing streamlined processes for order taking and payment collection
• Demonstrated ability to handle high-pressure situations with calmness and professionalism
• Leveraged strong communication skills when resolving customer complaints or concerns
• Collaborated with team members to ensure smooth operations during busy periods
• Maintained a positive attitude and provided excellent service even during challenging or stressful situations
• Consistently met or exceeded sales targets through upselling and suggestive selling techniques
• Demonstrated strong knowledge of food preparation techniques, cooking temperatures, and safe food handling practices
• Closely followed cash handling procedures to prevent discrepancies or errors in transactions
• Collaborated with kitchen staff to ensure accurate order preparation according to customer specifications
• Demonstrated flexibility by quickly adapting to changing priorities or tasks as needed
• Maintained cleanliness standards throughout the restaurant by regularly cleaning dining areas, restrooms, and workstations
• Increased efficiency at the drive-thru window by accurately processing payments while maintaining friendly customer interactions
• Possessed extensive knowledge of menu offerings including ingredients used in each dish

Kentwood High School (2015-01 - 2016-12) Kent, WA