Allison
Office Administrator | Medical Billing & Administrative Support
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About
Healthcare administrative professional with 10+ years of medical billing and claims experience, plus extensive front office and executive administrative support experience. Skilled in provider communication, billing review, documentation, data entry, follow-up, and maintaining organized, accurate records in high-volume environments. Dependable, detail-oriented, and comfortable working independently or as part of a team.
Experience
Billing Specialist – Veterans Administration - EnableComp - Remote
(2026-04)
- Perform billing follow-up and account review for Veterans Administration claims in a remote healthcare environment.
- Review account information and documentation, complete follow-up activity, and maintain clear, accurate account notes.
- Communicate by phone with appropriate contacts to obtain claim status information and support timely account resolution.
- Work across healthcare billing systems and Epic while managing assigned accounts and daily productivity requirements.
Medical Bill Review Specialist - One Call Medical - Parsippany, NJ
(2014-01 - 2025-12)
- Reviewed itemized medical bills and EOBs to identify billing discrepancies, duplicate charges, partial payments, and coding issues.
- Communicated directly with medical providers and adjusters by phone and written correspondence to obtain documentation and resolve billing issues.
- Verified billing information, HCFA form accuracy, CPT modifiers, and applicable state fee schedules to support accurate claim processing.
- Prepared appeals, reconsiderations, and corrected submissions while maintaining organized tracking spreadsheets and detailed records.
- Managed a high-volume workload with consistent attention to accuracy, follow-up, confidentiality, and turnaround times.
Administrative Assistant / Receptionist - Fred Alger Management - New York, NY
(1999-01 - 2013-12)
- Managed front desk and administrative responsibilities while supporting senior executives, including Vice Presidents, the Founder, President, and COO.
- Handled telephone and in-person communication professionally and provided day-to-day office and operational support.
- Coordinated complex travel arrangements, prepared detailed itineraries, and processed expense reports using Concur.
- Maintained SharePoint documentation, internal process materials, and employee handbook materials with strong attention to detail.
- Supported Disaster Recovery Office operations in Morristown, NJ following 9/11.
