Dess Dess

Healthcare and administrative professional with experience in medical billing and coding work, insurance services, home healthcare, client support, and nonprofit operations. Trained in medical assisting and EKG technology, with knowledge of medical terminology, healthcare documentation, and coding systems. Organized, compassionate, detail-oriented, and comfortable working independently in remote and fast-paced settings.

Medical Billing & Coding - Medical Institutes

(2026-01 - 2026-10)

• Supported medical billing and coding-related tasks and healthcare documentation.
• Applied knowledge of medical terminology and coding concepts, including ICD-10-CM, CPT, and HCPCS.
• Assisted with accurate organization and handling of billing-related information.

Personal Lines Insurance Representative - Foundever

(2023 - 2024)

• Assisted customers with personal lines insurance questions and policy-related services.
• Reviewed customer information, explained processes, and maintained accurate records.

Home Healthcare / Client Support - Papa Pal

Provided companionship and non-medical daily-living support to clients. Approximately 2 years

• Assisted with errands, meal preparation, light housekeeping, and daily routines.

Founder & Nonprofit Operations - Devine Reset

(2025)

• Coordinate administrative operations, community outreach, records, correspondence, and program planning.

Tax Preparation Support - Liberty Tax

(2013)

• Collected and organized client tax information and supported preparation-related documentation while maintaining confidentiality.

Self-Employed Cosmetologist / Hair Stylist

• Managed appointments, client relationships, scheduling, and independent business responsibilities.

Medical Assistant training and certification

EKG Technician certification (2025)

Holistic Health Practitioner training

Medical Billing & Coding coursework and practical experience