Alma Ramirez

Experienced with early childhood education, focusing on developmental milestones and creating engaging learning environments. Utilizes effective classroom management techniques to foster nurturing atmosphere. Knowledge of curriculum development tailored to unique needs of two-year-olds.

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Lead Teacher, Two-Year-Olds Classroom at Child Care Network (2023-09 – 2025-03)

• Ensured safety and engagement of 14 children
• Prepare lesson material
• Teach social skills to student
• Attending faculty meeting
• Encouraging student to participate
• Applied play-based strategies to provide diverse approaches to learning
• Observed children to identify individuals in need of additional support and developed strategies to improve assistance
• Maintained detailed records of each student's progress through ongoing observation and documentation processes, enabling data-driven decision-making regarding instruction techniques
• Integrated creative arts into daily curriculum to promote self-expression and enhance fine motor skills development among students
• Collaborated with other teachers to create interdisciplinary lessons, enhancing overall educational experience for students

Sales associate at David's Bridal (2017-01 – 2019-02)

• Engage with customers to be a report and loyalty
• Provide positive first impression to walk him existing new and potential customers
• Maintain, calm, demeanor, and professionally manage issues in busy high stress situations
• Solve customer challenges by offering, relevant and products and service
• Work with sales team to collaboratively reach targets consistently meetings in excess person and a quarter
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Costemer service representative at Ritchie bros auctioneers (2014-05 – 2017-07)

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
• Built relationships with customers to encourage repeat business
• Managed returns, exchanges and refunds in accordance with store policy
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations
• Prepared merchandise for sales floor by pricing or tagging
• Helped customers locate products and checked store system for merchandise at other sites
• Provided positive first impressions to welcome existing, new, and potential customers
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge
• Help the customer understand the action
• Help the customers registered for the auction
• Provide excellent customer care by responding to request, assisting with product selection, and handling orders function
• Handling payments
• Maintained productivity and quality standards at all times
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction
• Accepted payments and updated accounts with latest information
• Provided information about company products and services, and capitalized on upsell opportunities
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates

High school diploma – Polytechnic high school (2011-06)