Alyzza Navarro

Bilingual English-Spanish professional with 6+ years of experience supporting clients, maintaining confidential records, preparing documents, completing forms, managing correspondence, scheduling appointments, and communicating with insurance companies. Currently completing a Bachelor of Arts in Economics at Northern Illinois University. Detail-oriented, organized, and experienced in handling sensitive information in fast-paced professional environments.

Seeking an entry-level legal assistant, paralegal assistant, or legal administrative assistant position.

Customer Service Representative at Classic Insurance Agency (2019-02 – Present)

Maintain confidential client files and insurance records, prepare and process insurance documents and forms, communicate with clients and insurance companies regarding documentation and service requests, perform data entry, schedule appointments, process payments, and provide bilingual English/Spanish assistance with accuracy and attention to detail.

Front Counter Team Member at Panda Express (2024-09 – 2026-04)

Provided efficient customer service in a fast-paced environment, accurately processed transactions, resolved customer concerns, and demonstrated strong organization, teamwork, reliability, and attention to detail

Retail Sales Associate at Victoria's Secret (2022-12 – 2023-05)

Provided professional customer service, assisted with product selection, processed transactions accurately, and resolved customer concerns in a fast-paced retail environment

Bachelor of Arts in Economics – Northern Illinois University (2026-12)

– West Leyden High School (2019 – 2023)