Amal Vivaldi

Highly reliable and dedicated cleaner worker with a strong customer service, skilled multitasker who thrives in a fast-paced, high-pressure work environment. Flexible scheduling availability, who quickly learns and masters' new concepts and skills. Passionate about helping customers and creating a satisfying experience

Restaurant cleaner - Grand hotel - Halmstad

(2012-03 - 2013-11)

• Understand guest's service needs.
• Cleaning and checking all equipment used after use, checking cables for wear and tear and storing away in a suitable safe area.
• Experience in providing/undertaking various periodic cleaning tasks including laundry
• Safe removal of litter and waste to allocated disposal points, taking particular care with liquids, broken glass or other substances, which may be unsafe to others
• Maintain written records of all dry cleaning and laundry given to contract laundry stating guest's name, room and full description of garments including count and any special needs
• Using mops, brushes, detergents, buffers, floor
• Thoroughly cleaning areas to the required specification, as directed, using correct techniques and cleaning equipment
• Wiped down glass walls, windows, door knobs and other commonly surfaces
• Emptying vacuum cleaners and buffer vacuum bags at the end of each session.
• Deep cleaned office refrigerator and freezer by removing expired items and wiping down splits

Senior Clean Worker - Grand hotel - Halmstad

(2016-01 - 2017-10)

• Reports to the Housekeeping Managers.
• Excellent customer service skills
• Document room and equipment log books
• Identify opportunities to delight customers during the visit by going above and beyond.
• Dust furniture, fixtures and woodwork
• Able to effectively operate a vacuum cleaner, carpet extractor, walk behind scrubber, wet/dry vacuum, ladder, and a back-pack vacuum
• Restocked bathroom with paper towels, toilet paper, seat covers, towels, shampoo, and air fresheners
• Wrote reports to notify the managers of any damages or repair needs
• Excellent communication and interpersonal skills, as well as the capacity to work unsupervised
• Follow established health and safety procedures for using cleaning chemicals and the like dust furniture, fixtures, and woodwork
• Follow established health and safety procedures for using cleaning chemical
• Excellent attention to detail and committed to achieving high standards of cleanliness and hygiene

National Evangelical Institute, Secondary School (1999) sidon

Restaurang- och livsmedelsprogrammet - Bageri & konditori Sturegymnasiet (2006) Halmstad, Sweden