Amanda Cabrera

Dedicated and customer-focused professional with over 6 years of experience providing exceptional service in healthcare, caregiving, and customer-facing environments. Bilingual in English and Spanish with strong communication, problem-solving, and interpersonal skills. Recognized for creating positive experiences, remaining calm under pressure, and working collaboratively in fast-paced settings. Seeking to deliver exceptional guest service as a Disneyland Resort Cast Member.

Medical Assistant at Apple Urgent Care (2021-06 – 2024-10)

Delivered exceptional service to 30+ patients daily in a fast-paced environment.

• Welcomed guests, answered questions, coordinated check-in/check-out, and resolved concerns professionally.
• Worked collaboratively with providers to ensure efficient operations and positive experiences.
• Maintained accuracy, confidentiality, and attention to detail under pressure.
• Communicated effectively with diverse patients and families in English and Spanish.

In-Home Supportive Services at County of San Bernardino (2017-04 – Present)

Built trusting relationships through compassionate, dependable service.

• Assisted clients while promoting dignity, comfort, and independence.
• Maintained accurate documentation and communicated with families and healthcare professionals.
• Provided transportation, scheduling assistance, and a safe environment.

Customer Service Representative at Circle K (2014 – 2016)

Provided friendly customer service in a high-volume retail environment.

• Operated POS system and handled cash accurately.
• Resolved customer concerns while maintaining a clean, organized store.

Associate Degree in Medical Assisting – UEI College