Amanda Keaton

Compassionate and detail-oriented healthcare and customer service professional with 6+ years of experience in logistics coordination, customer communication, and administrative support. Recently certified as a Certified Phlebotomy Technician (CPT) with additional Pharmacy Technician registration for 2026. Proven ability to manage sensitive situations, maintain accurate records, and provide exceptional service in fast-paced environments.

Seeking opportunities in phlebotomy and pharmacy settings where strong communication, organization, and patient-focused care are valued.

Military Move Coordinator at Daniel Moving & Storage (2019-07 – Present)

• Coordinate third-party scheduling for military relocations, ensuring timely and accurate move planning.
• Communicate directly with service members and families to assess inventory and estimate move requirements.
• Maintain detailed documentation and administrative records for each relocation.
• Manage inbound calls and resolve customer concerns while maintaining professionalism and empathy.
• Provide high-quality customer support during time-sensitive and high-pressure relocation processes.

Sales Associate at Dillard's (2017-08 – 2019-06)

• Assisted customers with sales transactions, returns, and product inquiries in a fast-paced retail setting.
• Maintained merchandise displays and supported inventory accuracy.
• Delivered professional and courteous customer service while meeting customer needs.

Sales Associate (Part-Time) at Carter's (2015-10 – 2017-08)

• Provided customer support and product recommendations.
• Organized inventory and maintained stock levels.
• Helped create a welcoming and efficient shopping environment.

High School Diploma – Sylvan Hills High School (2003)