Amanda Longstreth

Highly organized and dependable Administrative Professional with over 7 years of diverse experience spanning government, healthcare, and corporate environments. Proven expertise in managing high-volume client communications, accurate records management, patient admissions, insurance verification, and secure handling of confidential documentation. Recognized for maintaining exceptional attention to detail, calm communication, and thorough follow-through in fast-moving, high-stakes settings.

Seeking a stable administrative or customer-support role to deliver high-quality operational support.

Administrative Assistant at Clinton County Veterans Office (2024-01 – 2025-11)

• Manage high-volume, multi-line phone traffic, routing sensitive inquiries to appropriate service officers with absolute professionalism, empathy, and urgency.
• Coordinate critical medical transportation and complex appointment scheduling for local veterans.
• Process secure emails, handle structured document management, and provide dependable administrative and payroll support.

Admissions Representative at R1 RCM (2022-12 – 2024-03)

• Facilitated efficient patient intake by accurately verifying healthcare insurance coverage and entering detailed demographic and billing data.
• Supported front-end revenue-cycle workflows while assisting seamlessly with essential coding and billing-related tasks.
• Maintained rigorous adherence to full HIPAA compliance standards to safeguard sensitive records and private patient communications.

Registered Pharmacy Technician at CVS Pharmacy (2021-06 – 2022-03)

• Assisted pharmacists with high-accuracy prescription processing and maintained meticulous daily pharmacy records.
• Managed day-to-day front-counter operations, providing dependable, patient-focused customer service and conflict resolution.
• Strictly followed all corporate safety, patient privacy, and federal/state regulatory healthcare procedures.

Document Agent at Dealertrack Technologies, Inc. (2019-03 – 2020-06)

• Processed vehicle title documentation, lien releases, and official verification paperwork with high velocity and extreme attention to detail.
• Handled proactive phone and email communications to clear complex document-status roadblocks and ensure seamless transactions.

High School Diploma – East Clinton High School