Host/Bartender/Server at Flights Restaurant (2024-10 – Present)
- Welcome guest and be their first point of contact during their experience
- Manage all walk in and seat reservations on time
- Seat guest according to specific seating chart
- Delivered high-quality food and beverage service in a fast-paced, high-volume environment while maintaining a friendly and professional demeanor
- Prepared and served classic and specialty cocktails, beer, and wine in accordance with recipes and responsible alcohol service guidelines
- Provided menu knowledge and recommendations to enhance guest experience and increase sales
- Accurately processed cash, credit, and POS transactions while balancing drawers at shift end
- Managed multiple tables/bar guests simultaneously while maintaining efficiency and attention to detail
- Collaborated with kitchen and bar staff to ensure timely service and guest satisfaction
- Maintained cleanliness, organization, and sanitation of bar and service areas
- Resolved guest concerns promptly to ensure a positive dining experience and repeat business
Receptionist/Sales at HotWorx (2024-06 – 2024-12)
- Greet customers and give studio tours
- Learn and memorize our different memberships and pricing to be able to sell to customers
- Understand each workout type to be able to throughly explain to each customer
- Handle all phone inquiries
- Schedule all new customer sessions
- Open and close every shift
- Maintain a clean environment
Front Desk Receptionist at Silk Skin Laser Spa (2024-01 – 2024-05)
- Greet clients with upmost respect while being the first impression clients receive when coming in
- Schedule appointments in person and over the phone
- Handle checking clients in and out; processing transactions
- Cash Handling
- Opening and Closing the spa every shift
- Cleaning up the entire spa at the end of each day
- Helping my coworkers with any needs they may have
- Handle the Spas social media accounts (post daily and respond to all inquiries)
VIP Advanced Licensed Esthetician at Novuskin (2022-12 – 2023-09)
- Greeted clients and built a rapport to enhance comfort during consultations
- Listened to clients concerns and needs to recommend and advise the best treatments for them
- Excelled in facial treatments to help improve clients skin care needs and wants
- Performed body treatments on clients such as contouring, cellulite and fat reduction
- Performed laser hair removal
- Recommended products to clients for beneficial home care to meet goals
- Sold memberships and packages to clients who needed the continued maintenance of their skin or wanted to start their skin care journey
Licensed Esthetician at Massage Envy (2022-07 – 2022-11)
- Consult with clients before service to learn about health and skin history to know what is appropriate for their skin
- Perform 60 and 90 minute customized Facials for each client depending on their skin care wants and needs
- Make clients aware of each step in the service so they are comfortable and able to relax during their experience
- Maintain a tidy and clean work environment along with following all sanitation and safety guidelines
Front Desk Associate at Massage Envy (2022-03 – 2022-07)
- Time management & Data entry experience by adding clients information into the system over the phone and in person
- Computer skills involving booking appointments for clients, checking out every client after their service
- Helping clients understand each service that is provided
- Handled every client situation with upmost respect and good intention for the client
Retail Sales Associate at Old Navy (2021-04 – 2022-03)
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Followed company policies, rules and procedures to promote company goals and maintain safety
Babysitter/Assistant at Lisa Hartwick (2020-06 – 2021-04)
- Engaged with children, providing nurturing, safe environments, and helped with homework
- Cleaned and tidied living room and kitchen after activities to maintain safe, accessible area
