Amber Burton

Dedicated individual eager to pursue a career supporting others. Committed to fostering a positive, enjoyable environment, building strong relationships, and providing excellent customer service. Seeking an opportunity for personal and professional growth while contributing to the community. Excited to join an organization that values community improvement and development.

Virtual Assistant - Upwork Freelancer

(2026-01)

Contracted work in client support, medical assistance, customer service, and technical support. Managed email and used CRM systems including Salesforce, Five9, Microsoft Teams, Athenahealth, and Google Workspace: [Docs, Sheets, Drive, Calendar, Gmail]

• Virtual communication via phone, chat, and email
• Digital recordkeeping and document organization
• Online scheduling and appointment coordination
• Data entry

NC Prek Teacher - Childcare Network Learning Center

(2025-08)

• Plan and facilitate developmentally appropriate learning activities that support children’s academic, social, emotional, and communication skills.
• Manage classroom routines, student documentation, and daily instructional responsibilities.
• Communicate regularly with families about student progress, classroom activities, and important updates.
• Maintain and organize confidential student records, including Individualized Education Program (IEP) documents.
• Collaborate with teaching partners and school staff to support student success and classroom goals.
• Use digital communication tools to share resources, coordinate family engagement, and support home-school connections.

Front Desk Associate - Planet Fitness - Raleigh, NC

(2022-12)

• Received an award to establishing and maintaining “culture “ in the workplace
• Adhere to company’s policies and guidelines and address any minor infractions.
• Provide a safe and secure environment for all members
• Communicate with members and a create a high level of customer service.
• Stocking all retail and promotional items for following shift.
• Perform daily club inspections, complete assigned cleaning sections.
• Staying up to date on all required certifications and training courses.
• Check members into the system.
• Take prospective members on tours then assist them with their new account sign-up process
• Facilitate needed updates to member’s accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
• Detailed cleaning in all areas of the facility.
• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Structured Teacher - Wake County Public School System

(2023-03 - 2025-02)

• Coordinates and provides direct instructional programs relating to special education students and their Individual Education Programs (IEPs).
• Monitors and evaluates programs with students with disabilities, maintains confidentiality, and complies with all federal, state, and local laws, regulations, guidelines, and procedures as they relate to the special education program throughout the district.
• Maintains an environment conducive to learning.
• Work in a team environment and effectively collaborate with others;
• Motivate students
• Ability to constantly monitor and supervise the safety and well-being of students;
• Recognize and support students with a variety of backgrounds, abilities, exceptionalities, physical needs, and learning styles;
• Communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Establish and maintain effective working relationships with school system staff, students, parents, businesses, community agencies, and the public.

NC Pre-K Teacher Assistant - Childcare Network Learning Center

• Develop and implement a developmentally appropriate preschool program for young children
• Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children in the program
• Provide various experiences and activities for children including songs, games and story telling
• Provide weekly and monthly schedules and lesson plans of activities
• Develop culturally appropriate programs and activities
• Develop activities that introduce math and literacy concepts
• Supervision and responsibilities for children
• Ensure children are supervised at all times
• Build children’s esteem and comfort them
• Establish routines and provide positive guidance
• Provide a safe and secure environment for children to feel comfortable
• Implement positive discipline when required
• Clearly and effectively communicate in a manner that children understand
• Observe children and make note of progress
• Integrate special needs children in a positive and respectful manner
• Develop positive relationships and communicate effectively with parents
• Discuss children’s development with parents
• Help plan and attend quarterly Family Fun Night
• Understand and implement Our House’s two-generation approach within our program

Lead Toddler Teacher - Rolesville Creek Learning Cent - Rolesville, NC

(2019-04 - 2022-07)

• Create a safe, nurturing environment where children can play and learn.
• Partner and communicate with parents, with a shared desire to provide the best care and education for their children.
• A love for children and a strong desire to make a difference every day.
• Ability to build relationships with families and coworkers and create a dynamic environment where play and learning happens.
• Outstanding customer service skills, strong organizational skills, and the ability to multi-task and manage multiple situations effectively

Teacher Assistant - Childcare Network Learning Center - Raleigh, NC

(2017-01 - 2018-01)

Instruct 2 year old children in activities designed to promote social, physical, and intellectual growth needed for primary school in the preschool, day care.

• Providing quality care
• Engage with children
• Classroom management skills
• Communicate with families and team
• Team-minded, Ready to assist

Bachelor's of arts and sciences - University studies - East Carolina University (2018 - 2021-12)

Minor - Human Development & Family Studies - ECU (2021-12)

Associate - Wake Tech Community College (2016-11)