Amber Minefee

Senior Product Designer with 6+ years designing healthcare enterprise SaaS and high-volume operational workflows. I own ambiguous problem spaces end to end, from discovery through shipped production, and specialize in making automation and AI legible and trustworthy: surfacing what the system did, why it happened, what needs review, and what to do next. I partner closely with engineering, product, and operations to translate complex clinical and operational data into clear, production-quality experiences that improve adoption, efficiency, and trust.

I use AI, prototyping, and data fluently to move fast from problem framing to shipped product.

Expert UX Strategist at Veradigm (2024-06 – Present)

Own ambiguous, high-impact problem spaces across enterprise healthcare SaaS products, driving work from discovery and problem framing through scoping, shipped production, and QA.

• Design end-to-end operational workflows including intake, routing, task management, review flows, exception handling, and decision support, turning complex clinical and operational data into clear, actionable interfaces.
• Partner closely with product, engineering, marketing, and sales to align on customer problems, success metrics, and technical constraints before committing to solutions.
• Stay close to engineering through build and QA so shipped product matches design intent across states, edge cases, permissions, and errors.
• Contribute reusable patterns for queues, status tracking, dashboards, and high-fidelity web and mobile interfaces that scale across the product.

Senior Product Designer at Amwell (2021-01 – 2024-06)

Led end-to-end product design for consumer and enterprise healthcare applications across web and mobile, owning workflows from problem definition to production.

• Improved user engagement, efficiency, and revenue through user-centered design, connecting design decisions to measurable adoption and business outcomes.
• Conducted user research, usability testing, and data analysis to clarify operational pain points and inform workflow and interaction design.
• Designed provider-facing dashboards and complex mobile workflows that translated clinical and operational data into trustworthy, decision-ready experiences.

Senior UX/UI Designer at Crafted Studios (2021-05 – 2023-10)

Designed enterprise and consumer-facing products, design systems, and interfaces for startups and scaling companies including FalconX, Zest AI, Yahoo, Lever, and Delta, building reusable patterns and production-ready interfaces under tight timelines.

UX/UI Designer at Chicago Tiny House (2021-04 – 2021-06)

Led redesign of a nonprofit website, increasing donation conversion rates by 30% through clearer information architecture and user flows.

UX/UI Designer at The Green Thumb (2019-01 – 2021-04)

Designed a consumer mobile app for plant care education and notifications, reducing plant loss through improved onboarding and workflow design.

Master of Science – Boston University

Bachelor of Science in Biology – Xavier University