Amber Thames

Friendly and reliable licensed pharmacy technician with experience in fast-paced customer service, retail leadership, bakery operations, and cake decorating. Brings strong attention to detail, sound judgment, organization, clear communication, and a proven ability to keep customers and coworkers supported during busy shifts. Seeking a customer support, administrative, or pharmacy-support role that makes strong use of these transferable skills.

Pharmacy Technician at CVS Health (2025-05 – Present)

Provide friendly customer service and pharmacy support while maintaining accuracy, confidentiality, and HIPAA compliance.

• Fill approximately 10 prescriptions every five minutes during routine production while following pharmacy procedures.
• Prioritize multiple time-sensitive tasks and help keep day-to-day workflow organized.
• Communicate clearly and work closely with pharmacists and team members to support a dependable customer experience.

Bakery Manager / Cake Decorator / Bakery Assistant at Winn-Dixie (2021 – 2025-01-12)

Position ended when the store closed.

• Decorated cakes and cupcakes and baked cookies while maintaining quality and presentation standards.
• Completed opening procedures and performed inventory counts to keep daily bakery operations organized.
• Supported bakery operations in cake decorating, production, and department leadership roles.

Manager on Duty at Dollar General (2016 – 2020)

Left after relocating to Bushnell, Florida.

• Managed store operations for assigned shifts, delegated tasks, and followed up to keep employees on track.
• Counted cash and prepared bank deposits accurately.
• Resolved customer needs and day-to-day store issues while keeping operations organized.

– Troup High School