Amiyah Anderson

Hardworking, reliable, and motivated professional with experience in customer service, hospitality, cashiering, front-desk operations, and community service. Experienced in fast-paced environments requiring strong communication, multitasking, attention to detail, and professionalism. Skilled in handling customer transactions, assisting guests, maintaining organized work environments, and collaborating effectively with team members and management.

Cashier at THE GALLERY BK (2026-07 – 2026-09)

• Processed high-volume cash, credit, and debit transactions accurately while following proper cash-handling procedures.
• Provided professional, customer-focused service by addressing inquiries, resolving concerns, and assisting guests with their needs.
• Accurately entered and processed food and beverage orders in a fast-paced restaurant environment.
• Maintained an organized cash register and supported accurate daily financial operations.
• Collaborated with management, bartenders, servers, and kitchen staff to maintain efficient workflow.
• Managed multiple customer transactions and responsibilities during high-volume business periods.
• Communicated clearly and professionally with customers, coworkers, and management.
• Followed company procedures related to cash handling, customer service, workplace safety, and operational standards.

Receptionist at STOUT (2026-05 – 2026-06)

• Welcomed and greeted guests in a friendly and professional manner while providing excellent customer service.
• Managed guest seating, reservations, and waitlists while maintaining an organized front-of-house environment.
• Answered incoming calls and provided accurate information regarding hours, reservations, menu options, and events.
• Assisted guests with seating arrangements and accommodated special requests whenever possible.
• Communicated with servers, bartenders, managers, and kitchen staff to support smooth restaurant operations.
• Maintained a clean, organized, and welcoming reception area.
• Assisted with guest flow during busy periods, including sports events and high-volume dining hours.
• Addressed customer concerns professionally and escalated issues to management when necessary.

Community Outreach Team Member at D.R.U.M. UNIFY (2025-10 – 2026-04)

Paid Community Service

• Assisted with cleaning and maintaining community spaces to promote safe, clean, and welcoming neighborhoods.
• Participated in community outreach initiatives focused on gun-violence prevention and promoting non-violence.
• Engaged with community members and supported efforts to increase awareness of violence prevention and positive community involvement.
• Supported community events and initiatives promoting safety, unity, and peaceful conflict resolution.
• Worked collaboratively with team members and community members on neighborhood improvement projects.
• Demonstrated reliability, teamwork, communication, and a strong commitment to community service.

Cashier / Front-of-House Team Member at M&P; CARIBBEAN DELIGHTS (2024-07 – 2025-09)

• Provided professional customer service by taking orders, answering questions, and addressing customer concerns.
• Processed customer orders accurately and efficiently in a fast-paced food-service environment.
• Promoted daily specials and assisted customers with menu selections.
• Prepared fresh patties and assisted with daily breakfast preparation and food-service operations.
• Maintained a clean, organized, and sanitized front-of-house area.
• Stocked beverages and supplies and maintained refrigerators and service areas.
• Followed workplace cleanliness, food-safety, and sanitation procedures.
• Assisted with maintaining equipment and improving workplace safety standards.
• Participated in management training and developed knowledge of company products, services, and operational standards.
• Worked collaboratively with team members to meet customer-service and company performance expectations.

Greeter / Front Desk at AQUABEBA SWIM (2023-03 – 2023-11)

• Welcomed students, parents, and visitors in a friendly and professional manner.
• Managed daily attendance and ensured students were properly accounted for.
• Directed students and families to appropriate classes and areas of the facility.
• Supported daily check-in procedures while maintaining accurate attendance records.
• Communicated with parents and staff to provide a positive and organized customer experience.
• Followed company policies, procedures, and safety standards.
• Maintained a clean and safe front-desk and facility environment.
• Built positive relationships with parents and supported high standards of customer satisfaction.

Crew Member at CAPRIOTTI'S SANDWICH SHOP (2021-01 – 2022-11)

• Provided friendly and professional customer service in a fast-paced food-service environment.
• Followed company policies, procedures, cleanliness standards, and workplace safety requirements.
• Assisted with training team members on products, services, and customer-service expectations.
• Supported the implementation and launch of new products.
• Maintained a clean, safe, and organized work environment.
• Collaborated with existing and new staff members to support effective teamwork and daily operations.
• Assisted with employee development and helped new team members become familiar with workplace procedures.

Community Service Team Member at ELITE LEARNERS, INC. (2021-04 – 2021-09)

Paid Community Service

• Assisted with cleaning, maintaining, and improving local community and neighborhood spaces.
• Supported neighborhood safety initiatives and promoted community awareness.
• Encouraged residents to work together to maintain clean, safe, and welcoming neighborhoods.
• Participated in community outreach focused on safety, crime prevention, and positive community engagement.
• Distributed information and encouraged community members to remain aware and involved in neighborhood safety.
• Collaborated with community members and local organizers on cleanup and neighborhood improvement projects.

High School Diploma – Saint Ann's High School (2019-09 – 2023-06)