Cashier at THE GALLERY BK (2026-07 – 2026-09)
- Processed high-volume cash, credit, and debit transactions accurately while following proper cash-handling procedures.
- Provided professional, customer-focused service by addressing inquiries, resolving concerns, and assisting guests with their needs.
- Accurately entered and processed food and beverage orders in a fast-paced restaurant environment.
- Maintained an organized cash register and supported accurate daily financial operations.
- Collaborated with management, bartenders, servers, and kitchen staff to maintain efficient workflow.
- Managed multiple customer transactions and responsibilities during high-volume business periods.
- Communicated clearly and professionally with customers, coworkers, and management.
- Followed company procedures related to cash handling, customer service, workplace safety, and operational standards.
Receptionist at STOUT (2026-05 – 2026-06)
- Welcomed and greeted guests in a friendly and professional manner while providing excellent customer service.
- Managed guest seating, reservations, and waitlists while maintaining an organized front-of-house environment.
- Answered incoming calls and provided accurate information regarding hours, reservations, menu options, and events.
- Assisted guests with seating arrangements and accommodated special requests whenever possible.
- Communicated with servers, bartenders, managers, and kitchen staff to support smooth restaurant operations.
- Maintained a clean, organized, and welcoming reception area.
- Assisted with guest flow during busy periods, including sports events and high-volume dining hours.
- Addressed customer concerns professionally and escalated issues to management when necessary.
Community Outreach Team Member at D.R.U.M. UNIFY (2025-10 – 2026-04)
Paid Community Service
- Assisted with cleaning and maintaining community spaces to promote safe, clean, and welcoming neighborhoods.
- Participated in community outreach initiatives focused on gun-violence prevention and promoting non-violence.
- Engaged with community members and supported efforts to increase awareness of violence prevention and positive community involvement.
- Supported community events and initiatives promoting safety, unity, and peaceful conflict resolution.
- Worked collaboratively with team members and community members on neighborhood improvement projects.
- Demonstrated reliability, teamwork, communication, and a strong commitment to community service.
Cashier / Front-of-House Team Member at M&P; CARIBBEAN DELIGHTS (2024-07 – 2025-09)
- Provided professional customer service by taking orders, answering questions, and addressing customer concerns.
- Processed customer orders accurately and efficiently in a fast-paced food-service environment.
- Promoted daily specials and assisted customers with menu selections.
- Prepared fresh patties and assisted with daily breakfast preparation and food-service operations.
- Maintained a clean, organized, and sanitized front-of-house area.
- Stocked beverages and supplies and maintained refrigerators and service areas.
- Followed workplace cleanliness, food-safety, and sanitation procedures.
- Assisted with maintaining equipment and improving workplace safety standards.
- Participated in management training and developed knowledge of company products, services, and operational standards.
- Worked collaboratively with team members to meet customer-service and company performance expectations.
Greeter / Front Desk at AQUABEBA SWIM (2023-03 – 2023-11)
- Welcomed students, parents, and visitors in a friendly and professional manner.
- Managed daily attendance and ensured students were properly accounted for.
- Directed students and families to appropriate classes and areas of the facility.
- Supported daily check-in procedures while maintaining accurate attendance records.
- Communicated with parents and staff to provide a positive and organized customer experience.
- Followed company policies, procedures, and safety standards.
- Maintained a clean and safe front-desk and facility environment.
- Built positive relationships with parents and supported high standards of customer satisfaction.
Crew Member at CAPRIOTTI'S SANDWICH SHOP (2021-01 – 2022-11)
- Provided friendly and professional customer service in a fast-paced food-service environment.
- Followed company policies, procedures, cleanliness standards, and workplace safety requirements.
- Assisted with training team members on products, services, and customer-service expectations.
- Supported the implementation and launch of new products.
- Maintained a clean, safe, and organized work environment.
- Collaborated with existing and new staff members to support effective teamwork and daily operations.
- Assisted with employee development and helped new team members become familiar with workplace procedures.
Community Service Team Member at ELITE LEARNERS, INC. (2021-04 – 2021-09)
Paid Community Service
- Assisted with cleaning, maintaining, and improving local community and neighborhood spaces.
- Supported neighborhood safety initiatives and promoted community awareness.
- Encouraged residents to work together to maintain clean, safe, and welcoming neighborhoods.
- Participated in community outreach focused on safety, crime prevention, and positive community engagement.
- Distributed information and encouraged community members to remain aware and involved in neighborhood safety.
- Collaborated with community members and local organizers on cleanup and neighborhood improvement projects.
