Psychology Intern at RJW Barnabas (2026-01 – 2026-05)
Supervised by Dr. Anthony Tobia
- Developed advanced active listening and observation skills while shadowing virtual intake assessments and clinical patient monitoring.
- Synthesized complex behavioral data to prepare detailed case studies and educational diagnostic formulation projects.
- Participated in fast-paced weekly case reviews, presenting findings clearly and collaborating on fast-moving action plans.
Hospitality Associate at Reformed Church Home (2023-04 – Present)
- Delivers patient-centered service to residents, consistently responding to sensitive needs with empathy, patience, and professional composure.
- Multi-tasks efficiently in a high-volume, fast-paced dining environment while maintaining 100% accuracy regarding strict dietary restrictions and safety protocols.
- Applies advanced communication and conflict resolution techniques to manage resident concerns, de-escalate stressful situations, and maintain a welcoming environment.
- Collaborates daily with a multidisciplinary team to ensure seamless service and high satisfaction.
Crew Member at Magnificos (2019-06 – 2021-10)
- Provided fast, friendly customer service in a high-volume ice cream shop, accurately operating POS systems and balancing the cash drawer daily.
- Multi-tasked efficiently under pressure during peak summer rushes while maintaining a clean, sanitized, and health-code-compliant workspace.
- Memorized extensive menu offerings to enthusiastically describe flavors, recommend combinations, and answer customer questions.
