Andre Smith

I'm an experienced worker with a lot of leadership experience who is bringing enthusiasm, dedication, excellent customer service skills and an exceptional work ethic. Extremely efficient, dependable, and reliable. I understand menu knowledge, and building rapport with customers to achieve a good check average. Ability to work in teams or individually with minimal supervision.

Lead bartender / Food and beverage Director (2024-12 – Present)

• Responsible for hiring waiters and bartenders.
• Responsible for training new staff members, ensure new workers are properly equipped to handle guest experience.
• Responsible for coordination between front and back of house staff.
• Responsible for creating new cocktails and ensuring the success of the bar program.
• Responsible for updated new menu items in the toast system and also create new menus.
• Ensure labor costs stay at a minimum while ensuring guest experience is taken care of.
• Responsible for maintaining quality of service and creating ambiance through lighting and music.
• Responsible for coordinating special events.

Coaxial Technician at Global J-A Enterprises LLC/Optium (2021-01-23 – 2023-07)

• Assisted with inspection, installations and repairs of cable, internet, phone service and via wireless, coaxial and DSL connections.
• Provided customers a comprehensive breakdown of different service packages.
• Demonstrated effective use of cable cutters, signal testing and wire toning.
• Solved technical issues remotely and addressed inquiries.
• Able to climb ladders, reach overheaded, and kneel for long periods of time.
• Able to work in different environments- houses, offices, retail and construction.

Restaurant Waiter / Bartender / Banquet Captain at Topping Rose House (2018-07-19 – 2023-02-12)

• Quickly develop relationships with customers, and maintain positivity while serving up to more than one table during prime-time hours.
• Improved average check size 22% during tenure by learning best practices from senior servers and management staff.
• Learned contemporary knowledge of the menu and specials of the day to proactively recommend appetizers and entrees courses to diners.
• Delivered prompt, accurate service while simultaneously assisting bartenders on an as-needed basis.
• Assisted other workers to achieve maximum efficiency during peak attendance time.
• Assisted in event preparation, also organizing staff and making sure events are executed as requested by clients.

Restaurant Waiter / Bartender at Baron's Cove (Cape May) (2018-09 – 2019-05)

• Managed closing duties, including restocking items and reconciliation of the cash drawer.
• Answer customer inquiries and resolve issues promptly.
• Accurately recorded orders and partnered with team members to serve food and beverage that exceeded guests expectations.

Construction Laborer at Wright & Company (2019-02 – 2019-05)

• Assisted skilled workers with different construction projects in all phases of finishing carpentry.
• Clean all construction areas to avoid hazards and decreasing accidents.
• Worked with a team group and painted walls, exteriors and interior of buildings and furniture using bushes, rollers and spray guns.

Bartender at Southampton Publick House (2022-05 – 2024-11)

• Make specialty cocktails with consistency and timely manner.
• Maintain a clean bar environment.
• Ensure guests are in a warm and welcome environment.

Diploma – Vere technical high School (2010 – 2012)

– University of the West Indies (2016 – 2017)