Andrea Crockenberg

Results-driven Account Manager and Business Development professional with extensive experience building and growing client relationships, managing key accounts, and driving revenue growth across healthcare and service-based organizations. Proven success developing strategic partnerships, cultivating referral networks, increasing customer retention, and exceeding growth objectives. Skilled at consultative selling, territory management, account expansion, and collaborating across teams to deliver exceptional customer experiences and business results.

Sales Executive - Apria Healthcare

(2023-12 - 2026-01)

• Managed and expand relationships with referral partners, physicians, healthcare providers, and community accounts to drive business growth.
• Developed new business opportunities while strengthening existing customer relationships throughout assigned territory.
• Increased branch starts by 22% year over year through strategic account development and ongoing partner engagement.
• Collaborated with internal teams to ensure exceptional customer service and timely patient care solutions.

Area Manager - Enhabit Hone Health & Hospice

(2021-08 - 2023-06)

• Managed multiple independent living, assisted living, and skilled nursing facility accounts.
• Served as primary relationship manager for community partners, healthcare providers, and facility leadership.
• Conducted educational presentations and regular business reviews to strengthen partnerships and identify growth opportunities.
• Coordinated closely with operations and clinical teams to ensure prompt service delivery and customer satisfaction.
• Successfully developed consistent referral sources and achieved territory growth objectives.

Pharmaceutical Sales Representative - Quintiles

(2014-02 - 2015-10)

• Managed healthcare provider accounts across Southern Colorado.
• Built trusted relationships with physicians and office staff through consultative account management.
• Partnered with team members and stakeholders to support a successful product launch and market adoption strategy.
• Utilized customer insights and account planning to increase provider engagement and product utilization.

Sales and Marketing Director - Brookdale Assisted Living

(2012-07 - 2014-02)

• Developed and managed a broad network of referral sources and community partner accounts.
• Built strong relationships with prospective residents, families, healthcare professionals, and community stakeholders.
• Maintained occupancy levels above 90% through proactive relationship management and strategic outreach efforts.
• Generated new business through community events, presentations, home visits, and personalized follow-up strategies.
• Served as a trusted advisor for residents and families, strengthening satisfaction and retention.

Pharmaceutical Sales Representative - GlaxiSmithKline

(2006-02 - 2009-03)

Managed healthcare provider accounts throughout Southern Colorado.

• Developed and executed strategic business plans to grow market share and strengthen customer relationships.
• Analyzed sales data and customer trends to identify opportunities and optimize territory performance.
• Consistently exceeded sales and performance goals.

Pharmaceutical Sales Representative - PDI

(2005-02 - 2006-01)

• Executed territory growth strategies and built productive relationships with healthcare professionals.
• Ranked among the Top 10 territories nationally following a new product launch.
• Achieved the #1 regional ranking for product volume growth.

Sales Representative - Lincare Oxygen

(2003-12 - 2005-01)

• Developed relationships with physicians, hospitals, and healthcare organizations to increase market penetration.
• Delivered outstanding customer support and responsiveness, earning a strong reputation for service excellence.
• Coordinated effectively between customers, providers, and internal teams to ensure successful outcomes.

Bachelor of Science - Biology - Colorado State University – Pueblo (2003 - 2003)