Operations Manager / Designer at C & Co. Home (2022-07 – Present)
- Select and source high-quality interior products for clients from major furniture and housewares suppliers/distributors.
- Manage all client purchases and finances, ensuring smooth project execution.
- Design and implement tailored interior solutions for client homes.
- Provide exceptional customer service, resulting in high client satisfaction and referrals.
Sales Associate at William Sonoma (2024-09 – 2025-07)
- Provided exceptional customer service by assisting customers with product selection/purchases
- Supported daily store operations through stocking, merchandising, and maintaining an organized sales floor.
- Assisted with high-volume holiday traffic while creating a positive customer experience.
- Hired seasonally for the holidays and retained after the season based on strong performance.
Sales Associate / Manager at Bushnell Gardens (2020-10 – 2021-12)
- Responsible for daily sales, customer service, visual merchandising, and inventory management at a unique family-owned home and garden gift shop and nursery.
- Increased sales by providing expert product knowledge and assisted customers with personalized recommendations for home and garden décor, enhancing their overall shopping experience.
- Expert in visual merchandising and maintaining a high-end aesthetic.
- Fostered repeat business and customer loyalty through exceptional service and attention to detail.
Stylist / Independent Consultant at CAbi (2005 – 2013)
- Generated over $800,000 in sales of high-end clothing and accessories through targeted styling services over 15 seasons.
- Built and nurtured strong client relationships, resulting in repeat sales and increased customer referrals.
- Led a team of 15 consultants, providing training on sales techniques and customer service, helping them improve sales and customer service skills.
Sales Associate at Pottery Barn (2003 – 2004)
- Hired as a Seasonal Associate, transitioned to a full-time role due to strong performance.
- Assisted in visual merchandising, ensuring products were attractively displayed to encourage sales.
Director at Visa International (1995 – 2001)
- Led various projects in management information systems, including Y2K compliance and internal software implementation.
- Managed cross-functional teams and implemented technical solutions to enhance organizational efficiency.
