Andrea Olson

Motivated and personable professional with experience in customer service, sales and fast-paced retail environments. Seeking a position where I can use my strong communication, teamwork and problem solving skills to provide exceptional service and create a positive experience for every customer. Reliable, detail oriented and adaptable, with a strong commitment to professionalism and teamwork.

Operations Manager / Designer at C & Co. Home (2022-07 – Present)

• Select and source high-quality interior products for clients from major furniture and housewares suppliers/distributors.
• Manage all client purchases and finances, ensuring smooth project execution.
• Design and implement tailored interior solutions for client homes.
• Provide exceptional customer service, resulting in high client satisfaction and referrals.

Sales Associate at William Sonoma (2024-09 – 2025-07)

• Provided exceptional customer service by assisting customers with product selection/purchases
• Supported daily store operations through stocking, merchandising, and maintaining an organized sales floor.
• Assisted with high-volume holiday traffic while creating a positive customer experience.
• Hired seasonally for the holidays and retained after the season based on strong performance.

Sales Associate / Manager at Bushnell Gardens (2020-10 – 2021-12)

• Responsible for daily sales, customer service, visual merchandising, and inventory management at a unique family-owned home and garden gift shop and nursery.
• Increased sales by providing expert product knowledge and assisted customers with personalized recommendations for home and garden décor, enhancing their overall shopping experience.
• Expert in visual merchandising and maintaining a high-end aesthetic.
• Fostered repeat business and customer loyalty through exceptional service and attention to detail.

Stylist / Independent Consultant at CAbi (2005 – 2013)

• Generated over $800,000 in sales of high-end clothing and accessories through targeted styling services over 15 seasons.
• Built and nurtured strong client relationships, resulting in repeat sales and increased customer referrals.
• Led a team of 15 consultants, providing training on sales techniques and customer service, helping them improve sales and customer service skills.

Sales Associate at Pottery Barn (2003 – 2004)

• Hired as a Seasonal Associate, transitioned to a full-time role due to strong performance.
• Assisted in visual merchandising, ensuring products were attractively displayed to encourage sales.

Director at Visa International (1995 – 2001)

• Led various projects in management information systems, including Y2K compliance and internal software implementation.
• Managed cross-functional teams and implemented technical solutions to enhance organizational efficiency.

Bachelor's Degree in Management Information Systems – California Polytechnic University San Luis Obispo (1994)