Angelique Mannino

Human Resources professional with experience supporting employees and leaders in onboarding, training, compliance, and performance management. Skilled in providing guidance on policies and workplace practices, resolving employee concerns, and managing HR processes with discretion and accuracy. Recognized for building strong relationships with employees and leaders, managing confidential information with integrity, and delivering HR support that drives organizational success.

Community Manager (4 Properties) - Lakeshore Management - Hazlet & Howell, NJ

(2023-09)

• Serve as the primary point of contact for employees and residents, providing guidance on policies, compliance standards, and workplace concerns.
• Lead hiring, onboarding, training, and performance management for property-level staff, ensuring smooth assimilation and development.
• Coach team members on company policies, procedures, and customer service standards, contributing to employee growth and engagement.
• Manage employee relations issues including conflict resolution, policy enforcement, and corrective action in partnership with leadership.
• Develop and monitor operational budgets, prepare reports, and analyze performance metrics to drive efficiency and compliance.
• Coordinate offboarding activities, including exit processes and documentation, ensuring compliance with organizational standards.

Training Captain - Boca Grove Country Club - Boca Raton, FL

(2017-12 - 2020-12)

• Conducted onboarding and training programs for new hires, coaching employees on organizational standards, culture, and performance expectations.
• Designed and maintained weekly employee schedules, ensuring appropriate staffing while managing labor costs.
• Partnered with management to plan and deliver employee development activities, team meetings, and recognition initiatives.
• Enforced organizational policies, addressed employee concerns, and resolved workplace issues with discretion and professionalism.
• Utilized Microsoft Excel to track event orders and operational data; prepared nightly sales and labor reports for leadership.

Server Trainer - Burt & Max's - Delray Beach, FL

(2014-11 - 2021-11)

• Trained and mentored new employees on service standards, POS systems, and customer engagement best practices.
• Supported onboarding by coaching new hires in company culture, policies, and workplace expectations.
• Resolved guest complaints and de-escalated issues, modeling effective conflict resolution for team members.
• Partnered with management to uphold compliance with organizational policies and maintain high service standards.

Bachelor of Science - Technical Management – HR Management Specialization - DeVry University (2022-01 - 2024-02)

Associate of Science - Business - Palm Beach State College (2019-12)