Jennifer Turner

Versatile HR Operations & Compliance Partner with 10+ years of experience directing human resources, compliance, and executive partnerships for organizations ranging from emerging startups to a 300,000-employee enterprise. Proven track record navigating a diverse range of industries—including manufacturing, healthcare, and consulting—both as a standalone HR department and a corporate partner. Specialized in scaling HR infrastructure, mitigating legal risk, and driving cross-functional alignment.

Recognized by the industry for exceptional conflict resolution and building high-engagement cultures that measurably elevate workforce morale.

Executive Assistant to CEO & HR Manager - City Personnel (Contract at Walco Electric Co.) - Providence, RI

(2025-12 - 2026-06)

• Spearheaded end-to-end HR operations as a solo department for 66 employees, partnering with executive leadership on workforce planning, organizational design, and staffing strategies.
• Orchestrate full-cycle recruiting, structured onboarding, and cultural integration initiatives to optimize talent retention and build high-performing teams.
• Standardize and manage HRIS administration, FMLA, ADA accommodations, workers' compensation, and benefits coordination utilizing Paychex and Employee Navigator.
• Maintain 100% audit-ready personnel records and documentation, ensuring strict compliance with federal laws, RI Sick & Safe Leave, and manufacturing labor regulations.
• Facilitate critical executive communications, legal partnerships, confidential documentation, and EOS/L10 data reporting to streamline CEO operations and leadership alignment.
• Champion workplace culture initiatives, performance management, and conflict resolution, driving a measurable boost in team morale and engagement within six months.

HR & Administrative Consultant (Project-Based) - Independent Consultant - Remote

(1999 - 2025)

• Delivered comprehensive HR, operational, and project management consulting services to startups and small businesses, driving business scaling and operational efficiency.
• Partnered with client leadership to architect custom employee handbooks, standard operating procedures (SOPs), and HR documentation tailored to distinct organizational needs.
• Advised diverse client portfolios on critical HR workstreams, including leave administration, payroll integration, regulatory compliance, and cross-functional workflows.
• Designed and deployed scalable onboarding programs, talent tracking mechanisms, and employee integration workflows to support rapid organizational growth.

HR Generalist - Herff Jones (Jewelry Division) - Warwick, RI

(2023-05 - 2025-01)

• Twice selected by executive leadership to serve as Interim HR Manager, independently steering daily HR operations, managing vendor relationships, and ensuring continuity during critical leadership transitions.
• Orchestrated comprehensive human resources support for a fast-paced, multi-shift manufacturing and production facility with over 250 employees.
• Managed and processed high-volume weekly payroll for 250+ employees using Kronos/UKG Ready, maintaining 100% data integrity, tax compliance, and payroll accuracy.
• Resolved complex employee relations matters, conducted objective workplace investigations, administered corrective actions, and provided expert policy interpretation to production teams.
• Supervised full-cycle onboarding programs, facilitated mandatory compliance training, and launched employee engagement initiatives to build a cohesive workplace culture.
• Coordinated large-scale corporate events and cross-functional initiatives while managing external HR vendors to optimize service delivery and support business goals.
• Audited existing operational frameworks to identify compliance gaps, implementing corrective procedures that ensured strict adherence to federal and state labor laws.
• Led end-to-end operational projects for business owners, managing timelines, resource allocation, and stakeholder communications to deliver projects on time and within scope.

Human Resources Assistant - GEM Plumbing LLC - Remote

(2022-05 - 2023-03)

• Championed full-cycle recruitment initiatives, successfully staffing and launching a net-new corporate call center within an aggressive 30-day timeline.
• Orchestrated daily onboarding processes, HR documentation, and recruiting workflows utilizing a diverse tech stack including ADP Workforce Now, Lever, Indeed Hire, and Trello.
• Managed digital employee records and personnel files, ensuring strict confidentiality, compliance, and audit-ready data tracking across the organization.
• Coordinated company-wide employee communications, managed monthly corporate newsletters, and spearheaded engagement initiatives to foster a connected remote work culture.
• Acted as a centralized point of contact for candidate inquiries, hiring managers, and internal stakeholders to streamline the talent pipeline and onboarding lifecycle.

Reasonable Accommodations Partner / COVID-19 Compliance Trainer - A-Line Staffing (Contract at CVS Health) - Remote

(2021-06 - 2022-05)

• Managed a high-volume portfolio of 200+ monthly ADA reasonable accommodation cases, ensuring strict compliance with federal, state, and corporate regulatory frameworks.
• Partnered with Corporate Legal and HR executive leadership to execute large-scale, enterprise-wide compliance mandates across a nationwide workforce of 300,000+ employees.
• Hand-picked by leadership to onboard, train, and mentor incoming contractors, standardizing compliance operations during a critical nationwide public health mandate.
• Facilitated complex, sensitive consultations between employees, management, and legal teams to resolve intricate accommodation requests and medical leaves.
• Maintained meticulous, audit-ready documentation and case notes to mitigate legal risks and ensure total alignment with corporate governance and healthcare regulations.

Coursework - Sociology - Post University