Angheli Cuba
Bilingual Customer Service Professional
Talent
Little Elm, TXMember since August 7, 2026
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About
Bilingual customer service professional seeking Customer Service Agent position at airport environment. 3+ years experience handling 200+ customers daily, resolving complaints, cash handling with 100% accuracy, and assisting passengers with special needs.
Fluent
English speaking/reading/writing, reliable, and available for all shifts including nights, weekends, holidays, outdoor work.
Experience
Server / Hostess / Admin Assistant - To Go Specialist - Mi Cocina - Dallas, TX
(2021-01)
High-volume customer service
- Provided exceptional service to 200+ guests daily including families, elderly, VIPs, guests with disabilities
- Managed check-in style seating, reservations, waitlist, coordinated with kitchen and service team
- Handled high-volume cash and POS transactions, balanced drawer, inventory, admin records accurately
- Resolved customer complaints professionally, maintained calm during rush and high-stress situations
- Trained new hires on customer service standards, safety, grooming, and operational procedures
- Worked flexible schedule including early mornings, late nights, weekends, holidays with perfect attendance
Education
High School Diploma
Skills
Bilingual Customer Service Professional
