Anil Kumar
Program Manager / Delivery Manager
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About
I consider myself as highly adaptive and willing to work across domains and functions. Over my career I have been fortunate to have had the opportunity to work in Manufacturing (on the machine shop floor), Mining (in the Corporate office as well as frequent visits to mine sites) including software development with complex mathematical algorithms, Software product customer support (on the phones), Software product pre-sales engagements and customer site implementations, Operations consulting (Paper mills), Software project/program management, Software engine quality testing (Operations Research), and Real estate and construction company business process improvements and internal software application development.
As part of my PMO role extension, I have worked as an Operations Research QA team lead while working at Manhattan Associates with the Consolidator 3.0 and 4.0 engines for Walmart. I have also managed the QA team while at Blume Global. I am well versed in the various facets of QA including developing and executing test plans, enhancing test plans and relevant automation of test cases, performance testing, scope and regression testing.
I have worked with teams to improve on quality and as a result improve on relevant KPIs including lowering escape defects or testing cycle TAT.
I have considerable experience in project management with various methodologies / frameworks be it waterfall or agile or something else. I can work with stakeholders of diverse backgrounds and roles. My understanding of the Project Management Body of Knowledge with my PMI Project Management, Risk Management and Scheduling Professional certifications equip me to perform my role to the highest standards.
My certifications in Process management and my Master’s degrees in Business administration and Operations Research provide me with the abilities to be analytical, procedural and to work with various business tools, frameworks and methodologies for obtaining continuous improvement and gaining significant operational efficiencies.
Experience
WiseTech Global (India) Private Limited Bangalore, India
Senior Delivery Manager Apr ‘24 – Jun ‘24
- Part of leadership triangle (Engineering, Product & Delivery) providing value to customers by delivering quality products. Managed Turkey Accounting Team go live with DHL Turkey e-invoicing (accounts receivable & payable) & Israel e-invoicing projects. Managed Envase Compcare Visual Intermodal team based in Bangalore
- Worked the Wisetech global way – using PAVE (Productivity, Acceleration and Velocity Engine) tool and its underlying Theory of Constraints methodology
Senior Program Manager Mar ‘21 – Mar ‘24
- Managed India Program Management Office (PMO) which oversees the largest R&D setup for the Organization
- Ensured timely release of Project deliverables with Quality and Scope working with stakeholders – Engineering, Quality, Services, Product management, Tech Ops/Dev Ops, Tech publishing teams amongst others, typically using the scaled agile framework
- Managed projects for product and maintenance releases primarily using Jira and Confluence/Share point
- Managed QA team for a 6-month duration overseeing development/enhancement of test plans in testrail, testing in QA, UAT and Production environments; performance testing; automation of manual testing plans
Senior Vice President Jan ‘19 – May ‘20
Office of Strategy Management – Chairman’s Office
- Enhanced Operational Effectiveness - Implemented and Managed ‘The Balanced Scorecard’ framework
- Adopted the SCOR model for rolling out the retail segment ‘Metercube’
- Implemented SAP S4 Hana & LS Retail for POS operations along with Capillary ecommerce site
Senior Vice President Nov ‘08 – Jan ‘19
Head of Department - Process and Information Technology
Information Technology
- Managed IT related activities across the organization including manufacturing divisions, supported by a team of 50 members - including infrastructure support for outstation sites
- Maintained and enhanced usage across the organization of various modules of home-grown ERP, Sales Force, Pathfinder managed by functional / business analysts, technical development, testing, build and release teams
- Developed a software application for managing the project certification and maintenance cycle leading to a reduction in total effort by more than 60 – 70 % for a typical project size of 350 - 500 apartments spanning multiple years
- Implemented call-centres for Marketing and CRM Departments
- Developed Standard Work Process Procedures (SWPP) across the organization, benchmarking the framework against world-class EPC organisations. These are activity-based business process documents
- Management Representative for ISO 9001, ISO 14001 and OHSAS 18001 (EHS)
Release Manager - Rational Lab May ‘07 – Oct ‘08
Project and Portfolio Management (PPM) and Automated Software Quality (ASQ) teams
- Handled 3 releases of Rational Portfolio Manager using IPD (Integrated Product Development) methodology
- Managed Change Control Board/ Cross Functional Team of size 40, located in different geographies globally
Senior Manager (Program Management) Jan ‘04 – May ‘07
Transportation Management System (TMS) - Transportation Planning & Execution (TPnE), Carrier Management (CM) and Transportation Procurement (TP)
- Handled product release for TMS with a team of 100+, managing projects concurrently in the three suites, TPnE, CM and TP
- Handled software related projects for key customers including Wal*Mart, Coles Myers, The Home Depot, and Kroger
- Ensured ‘on-time’ release of the flagship product, TPnE with no priority1 bugs, having successfully passed the criteria of UAT and bringing down rework from 10% to 6%
- Handled the complete product release cycle for TPnE, for Wal*Mart in the US, which optimised transportation orders giving savings of up to 15% on annual transportation cost. Secured release of “happiness clause”, an additional sum of $900,000 from Wal*Mart, for exceeding their expectations while delivering TPnE
- Led the Operations Research Quality Assurance team for testing complex transportation problems formulated through linear programming using ILOG’s CPLEX
- Assigned membership of Steering Committee for BOSS (Business Operations Support System) for ISO Certification, internal & external audit and improvement opportunities
- Led the assessment for achieving CMMI maturity level 3 for Transportation Management System (TMS) and Warehouse Management (WM)
Senior Consultant – Operations / Supply Chain Practice May ‘03 – Jan ‘04
- Performed operations consulting at Trident Industries, Barnala (Punjab) in the Paper mill and Towel Divisions
Consultant – Transportation / Logistics Pre-Sales Modelling Team Jul ‘99 – Oct ‘00
- Performed pre-sales consulting at Barnes & Noble piloting with customer data; implementation at UPS, Atlanta
Technical Analyst Aug ‘98 – Jul ‘99
- Performed technical customer support over the phone for pl/sql language
Systems Engineer Dec ‘94 – Jan ‘98
- Member of Technical & Scientific Systems Group. Developed software applications for internal use in the ‘C’ programming language. Adopted ‘OR’ algorithms using Mixed Integer Linear Programming
Quality Engineer Nov ‘85 – Dec ‘87
- Managing quality of machine shop floor created parts and vendor delivered items for tractors and power tillers
Education
Indian Institute of Management Bangalore, India
Post-Graduate Diploma in Management (equivalent to MBA) Jun ‘01 – Mar ‘03
University of Kentucky Lexington, Kentucky, U.S.A
Master of Science (Operations Research) Jan ‘88 – May ‘90
UNIVERSITY OF MYSORE Hassan, Karnataka, India
Bachelor of Engineering (Mechanical) Jun ’80 – May ‘84
