Aniyah Dudley-Smith

Administrative and people-operations professional with progressive leadership experience supporting recruiting, onboarding, employee documentation, scheduling, payroll, performance management, policy compliance, and confidential business records. Experienced supervising 20+ employees and coordinating high-volume operations requiring accuracy, discretion, organization, and timely follow-through. Proficient with Microsoft Office, spreadsheets, CRM platforms, electronic records, reporting, and digital business systems.

Store Sales Manager at Palmetto Moon (2024-05 – 2026-09)

• Directed daily administrative and people operations for a high-volume location with approximately 20 employees, coordinating staffing, documentation, schedules, payroll, employee support, and operational priorities.
• Recruited, interviewed, onboarded, trained, coached, and evaluated employees while maintaining documentation and reinforcing company policies, procedures, and professional workplace standards.
• Maintained organized employee and business records and handled sensitive performance and personnel information with discretion and confidentiality.
• Managed employee scheduling and payroll; reviewed labor, attendance, sales, traffic, conversion, and performance data for accuracy, trends, staffing needs, and management decisions.
• Prepared and communicated performance information, documented employee feedback, supported corrective-performance processes, and followed through on management action items and deadlines.
• Led the location to a $2 million annual sales record and earned company recognition for the highest conversion results in 2024 and 2025, demonstrating strong organization, accountability, and data-driven leadership.

Assistant Store Manager at Palmetto Moon (2022-12 – 2024-05)

• Supported administrative operations, recruiting, staffing, scheduling, employee evaluations, customer service, inventory, CRM activity, and compliance with company procedures.
• Partnered with store leadership to analyze business trends, communicate employee feedback, coordinate priorities, and maintain accurate, organized day-to-day operations.

Operations Lead at Palmetto Moon (2022-08 – 2022-12)

• Coordinated inventory records, data analysis, product flow, and multiple operational deadlines; helped implement an improved inventory-management process.

Computer Science – Alabama A&M University