Anna Jimenez

Dynamic and detail-oriented professional with experience in administrative support and customer service. Proven ability to communicate effectively and manage responsibilities in fast-paced environments while maintaining a positive attitude.

Secretary at Datzlav Construction (2023-08 – 2026-06)

• Streamlined office operations by accurately managing schedules, documentation, and communication, contributing to a more organized and efficient workflow.
• Collaborated with team members to fulfill client requests and resolve issues, enhancing overall customer satisfaction.
• Maintained detailed records and reports, ensuring compliance with organizational standards and facilitating effective decision-making.
• Demonstrated excellent verbal and written communication skills while liaising with clients and staff, fostering strong professional relationships.

Receptionist at Tropical Inn Hotel (2022-04 – 2023-06)

• Managed front desk operations, welcoming guests and ensuring a smooth check-in and check-out process, contributing to a positive guest experience.
• Handled customer inquiries and resolved complaints efficiently, maintaining high levels of guest satisfaction and loyalty.
• Coordinated with housekeeping and maintenance staff to ensure that guest accommodations were clean and well-maintained.
• Utilized strong organizational skills to manage reservations, schedules, and hotel services, resulting in improved operational efficiency.

BSBA in Business Management – PHINMA Union College of Laguna (2022 – 2026)

BS in Industrial Engineer – Lyceum of the Philippines Laguna (2017 – 2019)

BS in Electronics and Communications Engineering – FEU Institute of Technology (2013 – 2016)