Brenda Thurman

Responsible for providing general administrative support for the Northern Region Transportation office.

Secretary - Norfolk Southern - Atlanta, GA

(2022-04)

Responsible for providing general administrative support for the Northern Region Transportation office.

• Prepare a variety of memos, forms, letters and reports on basis of information supplied by managers.
• Process incoming and outgoing correspondence and reports.
• Maintains files, searches files and records for readily identifiable information, as directed.
• Compile data from varied sources and make summary reports as required.
• Manage personnel matters and other confidential information.

Customs Entry Specialist - DB Schenker - Atlanta, GA

(2022-02 - 2022-04)

• Facilitate transmission and clearance or transfer of cargo, confirming all necessary data and documents are available for entry.
• Research, resolve and communicate operational or entry problems utilizing system notes and directly working with other specialty teams, clients or vendors.
• Monitor the release and follow up on all messages including rejects, holds and exam messages working with government personnel to ensure timely release of cargo.
• Enter all billing charges into the billing system and create a billing packet and complete other assigned tasks.

Temporary Legal Assistant - RAS Law Firm - Duluth, GA

(2021-05 - 2022-01)

• Draft 2 or more motions per day for final review before filing with courts.
• Executed, reviewed and researched legal documents for certification.

Admin Clinical Lab Assistant - Colorado Center for Reproductive Medicine - Atlanta, GA

(2016-08 - 2021-03)

• Executed and administered quantitative surveys and compiled data.
• Managed incoming and outgoing process for human cryopreserved specimens.
• Create and distribute informational packets for patients.
• Interpret and report lab results to referring physicians and-or patients.
• Responsible for completing medical record request(s)/release.
• Clean, sanitize, and stock collection rooms.
• Collect and verify specimen data.

Seasonal Contact Representative - Internal Revenue Service - Atlanta, GA

(2016-10 - 2016-12)

• Communicated with 50 or more individuals and/or businesses primarily through telephone interaction in a call center environment.
• Apply tax code to assist taxpayers in understanding and meeting tax responsibilities.
• Secure, analyze and protect sensitive personal and financial information.
• Make determinations and use sound judgment to resolve taxpayer disputes and delinquency issues.
• Develop and evaluate information involving research of computerized records by accessing multiple online/database systems.

Area Client Service Representative-Clinic Route - CIOX Health - Alpharetta, GA

(2015-08 - 2016-08)

• Complete release of information requests including retrieving patient's medical chart and returning chart, scanning medical record accurately and correctly transmitting daily, according to requests, and standards of quality and productivity.
• Analyzed all requests and highlight pertinent data to facilitate processing.
• Certify requests and authorizations for release of medical information according to procedures.
• Perform quality checks on all work to assure accuracy of release, confidentiality, and proper invoicing.
• Maintain confidentiality, security and standards of ethics with all Company and medical records information.

Customer Service - Georgia State University - Atlanta, GA

(2013-08 - 2016-05)

• Attained and managed incoming calls from members of the GSU community as well as public.

BA - Sociology - Georgia State University (2020-12)

Healthcare Science Diploma - Athens Technical College (2012-05)