Susan Martin

Providing outstanding customer service, with behind the scenes organization and communication over the phone or by email Planning skills with the ability to create iternaries that work for all members of the party in terms of taste and schedules Detail oriented making sure all obligations are met, payments are made on time, and everything runs smoothly

Travel Advisor - Sojourney Travel

(2023-10)

• Providing outstanding customer service, with behind the scenes organization and communication over the phone or by email
• Planning skills with the ability to create iternaries that work for all members of the party in terms of taste and schedules
• Detail oriented making sure all obligations are met, payments are made on time, and everything runs smoothly
• Strong researching skills to provide the best experience for clients
• Being able to handle concerns and complaints with professionalism and a solution oriented approach

Front of House Team Member - Chick-Fil-A

(2021 - 2024)

• Provided exceptional customer service by greeting customers, taking accurate orders, and addressing inquiries and concerns.
• Handled cash and credit transactions accurately and efficiently.
• Collaborated with team members to ensure efficient operations and a positive work environment.
• Able to work efficiently in a fast-paced environment

Personal Assistant - Data Entry and Transfer, and Project Support

(2024 - 2025)

6 months

Cashier - Customer Service and Cash Handling

(2025-01 - 2025-06)

Shipping Team Member

Overnight Livestream Production Assistant

AAS - Accounting - Lanier Technical College (2024)

Highschool - Business, Finance, and Marketing - Homeschool Highschool (2019 - 2023)