Ansah Malik

Dynamic entertainment host and sales professional with over 9 years of experience in cruise ship entertainment, events marketing, and multimedia sales. Brings 4 years of onboard experience as Cruise Staff with Norwegian Cruise Line, delivering exceptional guest experiences to international audiences. Confident public speaker and excellent interpersonal communicator.

Consistent top performer with a proven record of exceeding revenue targets and growing client bases. Holds STCW certification and Crowd Management qualification. Proficient in Fidelio Cruise (Oracle Micros), Vitalio, MXP POS, Bingo Pro, Shipment, Cruise Director Scheduling System (Grid), CRM systems, and Versonix Seaware Amadeus.

Cruise Staff / Host - Norwegian Cruise Line

(2022-01 - 2026-01)

• Hosted large-scale onboard entertainment events, themed parties, and daily guest activities for audiences of 500+ guests.
• Served as Master of Ceremonies for ship-wide shows, competitions, and live entertainment programs.
• Drove Bingo sales exceeding 120% of target per cruise using Bingo Pro, contributing to onboard revenue growth.
• Generated onboard revenue exceeding $30,000 per cruise through upselling, sales promotions, and guest engagement.
• Operated Fidelio Cruise (Oracle Micros) and Vitalio systems for guest services, scheduling, and onboard operations.
• Processed onboard sales and guest charges using MXP POS and tracked merchandise and supplies through Shipment.
• Coordinated weekly entertainment schedules and activity grids using the Cruise Director Scheduling System (Grid) across multiple onboard departments.
• Assisted guests with shore excursions, itinerary planning, and onboard guest engagement.
• Deputised as Assistant Cruise Director, managing entertainment team operations and staff scheduling.

Sales and Marketing Manager - Crossbow Digital - Events Company

(2019-01 - 2022-01)

• Developed and executed marketing campaigns that increased event attendance and client bookings by 30%.
• Secured new business clients, corporate sponsorships, and strategic partnership agreements.
• Managed brand identity and promotional activities across digital and print marketing platforms.
• Designed tailored event packages aligned to client objectives and budgets.
• Oversaw end-to-end event logistics, project timelines, and client communications.
• Built professional networks to generate sales leads and drive business revenue growth.

Sales and Marketing Personnel - Printizone Multimedia

(2017-01 - 2019-01)

• Consistently exceeded monthly sales targets by 50% through upselling and consultative selling techniques.
• Built and maintained a loyal client base, generating repeat business and referrals.
• Managed stock control, product merchandising, and inventory replenishment.
• Delivered product demonstrations and tailored solutions to meet diverse client needs.
• Processed customer transactions accurately using point-of-sale (POS) systems.