Sr Desktop support and Customer Service Agent.
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I believe my employment history, experience, and proven ability to provide Technical Support ,
Customer Services and call center agent will allow me to contribute to your company's goals.
In reviewing the attached resume, you will note that I have acquired valuable experience.
I have vast Call Center support experience, remote to desktop, VPN setup and support, hardware setup and support. On-boarding processing which involved employee setup and monitoring via Active Directory, Remedy, ConnectWise profile tracking.
A.A. General Education.
MCP Oxford Institute of Technology, Woodland Hills, Ca.